MIGUEL GARCÍA BATISTA

Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.

• Curtis Instruments, Inc., Production Supervisor, 10/2021, 03/2022, Carolina, PR, Studies production schedules and estimate worker hour requirements for completion of job assignment., Recommends measures to improve production methods, equipment performance, and quality of product., Analyzes and resolves work problems, and assists worker in solving work problems., 5s principles are applied at all times., Working conditions and use of equipment to increase efficiency of department.

• Medical Card System (MCS), Customer Service Representative, 12/2020, 01/2022, San Juan, PR, Supports customers by providing helpful information, Answering questions, Responding to complaints., Law HIPAA, Cognos, CRM, CCMS, TruCare, MCNADENTAL, Netclaims, Pharmpix, Evertec and PMHS.

• Sport Data Analysis Team (SDAT), Recording Facilitator, 03/2019, Present, Carolina, PR, Record basketball games, upload them to platforms to create statistical reports, YouTube, Film Forth, Power BI, Visio, Power Point, Excel and Turbo Stats, Organize reunions with department of the company of SDAT.