Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Rosado Santiago

Juana Diaz

Summary

Dynamic and results-oriented professional with extensive experience in logistics and customer service roles at FedEx:Ground and Home Depot. Excelled in enhancing package handling efficiency and reducing damage rates through meticulous adherence to safety protocols. Demonstrated exceptional team collaboration and adaptability, significantly improving workplace productivity and customer satisfaction.

Diligent [Desired Position] with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Package Handler

FedEx:Ground
03.2022 - 12.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Lot Associate

Home Depot
04.2018 - 03.2022
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Assisted customers with unloading and loading material to and from vehicles.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
  • Expedited order fulfillment process by gathering products from various departments for customer pickup.

Education

High School Diploma -

Success Virtual Learning
Waterford, Mi
06-2018

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Stacking packages
  • Workplace cleanliness
  • Label reading
  • Sorting packages

Languages

English, Spanish
Native language
English
Intermediate
B1

Timeline

Package Handler

FedEx:Ground
03.2022 - 12.2023

Lot Associate

Home Depot
04.2018 - 03.2022

High School Diploma -

Success Virtual Learning
Miguel Rosado Santiago