Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MIGUEL A. MERCED HERNANDEZ

San Juan

Summary

Dedicated employee with a strong work ethic. Adept at optimizing delivery routes and ensuring freight security, I excel in problem-solving and collaboration. My self-motivation and reliability contribute to consistently meeting customer satisfaction.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

TRUCK DRIVER - WAREHOUSE HELPER

MORE STEEL & ALUMINUM PRODUCTS INC.
12.2024 - Current
  • Operated large commercial vehicles safely, following guidelines traffic laws, planning efficient routes using GPS and other navigating tools.
  • Adhered to safety regulations and maintained compliance with transportation standards.
  • Conducted pre-trip inspections to ensure vehicle readiness and safety.
  • Managed accurate documentation of deliveries, including logs and shipping papers.

Toll Operator

Auto Expreso- Ruta 66
11.2021 - 05.2023
  • Operated toll collection equipment efficiently to ensure smooth traffic flow.
  • Processed payments accurately while providing excellent customer service.
  • Assisted in maintaining cleanliness and organization of toll booths and surrounding areas.

Handyman

Metro Pavia Clinic
10.2013 - 10.2020


  • Repaired appliances and fixtures, enhancing overall to satisfaction and comfort.
  • Utilized hand tools and power equipment safely to achieve high-quality workmanship.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.

Truck Driver Helper

Carbon Filtration Services
05.2006 - 07.2012
  • Ensured proper securing of freight to prevent damage during transit.
  • Applied strong problem-solving skills during unexpected delivery challenges, finding solutions that minimally impacted timelines or customer satisfaction levels.
  • Collaborated with team members to optimize delivery routes and schedules.

Education

Certification in Electricity With Renewable Energy

Liceo De Arte Y Technologia
01-2011

Certification - Electricity Apprentice

Liceo De Arte Y Technologia
01-2011

Certification - Electricity Assistant

Liceo De Arte Y Technologia
01-2010

Skills

  • Strong work ethic
  • Dependable and reliable
  • Loading and unloading
  • GPS navigation proficiency
  • Commercial driving license
  • Problem-solving capacity
  • Warehouse operations experience
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Customer service
  • Bilingual english/spanish

Certification

  • Certified Electricity Assistant
  • License Cat 9
  • License NTSP
  • License T.W.I.C.
  • Licensed Electricity Apprentice

Timeline

TRUCK DRIVER - WAREHOUSE HELPER

MORE STEEL & ALUMINUM PRODUCTS INC.
12.2024 - Current

Toll Operator

Auto Expreso- Ruta 66
11.2021 - 05.2023

Handyman

Metro Pavia Clinic
10.2013 - 10.2020

Truck Driver Helper

Carbon Filtration Services
05.2006 - 07.2012

Certification in Electricity With Renewable Energy

Liceo De Arte Y Technologia

Certification - Electricity Apprentice

Liceo De Arte Y Technologia

Certification - Electricity Assistant

Liceo De Arte Y Technologia

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MIGUEL A. MERCED HERNANDEZ