Milagros Cay
Fajardo
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Asociate
Vita Natura
08.2022 - Current
- Worked varied hours, days, and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Esthetician
Rapha Esthetics
01.2019 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Discussed procedures and treatment options with clients.
- Suggested appropriate therapy based on current health of client.
- Body treatments
Fragrance Promoter
Glamour
09.2018 - 12.2019
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Provided exceptional customer service to drive satisfaction.
Education
MBA - Business Management
National College
Rio GrandeCertificate - Medical Secretary
Instituto De Banca Y Comercio
FajardoCertificate - Personal Trainer
MBTI Business Training Institute
FajardoCertificate - Nail Technician
Brilliante Beauty Academy
Fajardo08.2022
Certificate - Esthetician
Myrangel Beauty Institute
Caguas01.2019
Certificate - Nail Technician
Jessy Technical College
Humacao08.2017
Certificate - Make-Up Artist
Jessy Technical College
Humacao09.2016
Skills
- Attention to Detail
- Time Management
- New Hire Training
- Practice Management
- Product and Service Sales
- Stocking and Replenishing
- New Teller Training
- Customer Service Orientation
- Computer Competency
- Cash Register Systems
- Conversant in Spanish
Timeline
Asociate
Vita Natura
08.2022 - Current
Esthetician
Rapha Esthetics
01.2019 - Current
Fragrance Promoter
Glamour
09.2018 - 12.2019
MBA - Business Management
National College
Certificate - Medical Secretary
Instituto De Banca Y Comercio
Certificate - Personal Trainer
MBTI Business Training Institute
Certificate - Nail Technician
Brilliante Beauty Academy
Certificate - Esthetician
Myrangel Beauty Institute
Certificate - Nail Technician
Jessy Technical College
Certificate - Make-Up Artist
Jessy Technical College
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