Results-driven Brand Manager with proven accomplishments in marketing plans and brand strategies. Articulate and driven leader with high energy and engaging personality. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Brand Manager
Toral Petroleum, LLC.
06.2022 - Current
Planned, implemented and tracked marketing strategies to promote Shell brand, including identifying opportunities and budget control
Developed and executed advertising efforts for Shell Gift Card, Shell SmartPay and internal programs as Voice of Customer, Guest Experience Assessment and Brand Essential Assessment
Conducted research and analysis to determine brand positioning and messaging
Organized and delivered training sessions for employees and detailers
Supported Engineering department with the service stations rebranding project
Supported Human Resources department with different tasks related to employees and brand guidelines compliance
Managed social media platforms to increase and reinforce brand engagement
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns and internal programs
Coordinated with design, media and public relations teams to develop high-quality creative assets
Cultivated relationships with key stakeholders, vendors and suppliers to create positive brand experiences
Responsible for all Shell brand presence and promotion in the Detailers annual convention
Analyzed customer feedback and market trends to make informed decisions about product and brand messaging
Managed budget allocation and resource utilization to maximize marketing ROI
Part of the crisis management team
Brand Manager
Supermercados ECONO, Inc.
06.2016 - 03.2022
Responsible of Econo Private and Controlled Label: strategy, marketing plan, evaluation of new product categories, investment, business reviews, labeling, UPC, brand vision in stores, market studies, focus groups, identify opportunities for the brand, establishment and analyze projections, developed new POP for products and stores, among others
Responsible of all management of Econo ToGo: platform implementation process, created and executed growth strategies with suppliers support, analyzed and prepared KPIs reports for management, including consumer data and platform sales, among others
In charge of advertising efforts, including interviews and presentations in mass media, digital and social media channels for brand campaigns, Econo ToGo, EconoMiApp, 7 Dias de Sabor and website superecono.com
Supported the design team with the shopper and retail ads for print, radio, tv, social media, billboards and out-of-home media
Developed and execute advertising campaigns for the Econo Visa and Econo Gift Card
Coordinated, executed and supported Econo’s participation in social responsibility efforts and fundraising campaigns with non-profit organizations
Responsible of identifying opportunities and manages the Retail Marketing Package
Supervised day-to-day workflow of the design, media and public relations efforts
Responsible for all the brand presence and promotion in their biggest annual event, Encuentro Familiar
Managed budget allocation and resource utilization to maximize marketing ROI
Senior Account Executive
JMD Communications
10.2015 - 06.2016
Responsible for all management of assigned accounts: Supermercados Econo, Sprint and El Vocero
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs
Developed advertising, promotions and public relations campaigns directly linked to sales, market share and awareness
Managed the development of business and marketing strategies while maintaining cost controls for the client and ensuring Agency profitability
Prepared client budgets by reviewing client billing and managing monthly invoices
Supervise the day-to-day workflow of the creative, media buying/planning staff of those accounts
Marketing, Public Relations & Corporate Affairs Manager
Scotiabank
10.2010 - 09.2015
Responsible for the strategic advice, development, and implementation of communication processes for customers, non-customers, and employees
Responded to customer inquiries promptly and professionally to increase customer satisfaction
Developed marketing materials, collaborating with colleagues to maintain consistent brand voice
Attended industry events and trade shows to promote brand and build relationships with potential customers
Collaborated with design team to create visuals for various marketing campaigns
Created and managed social media campaigns to increase brand engagement
Generated sponsorships and fundraising events with customers and employees to enhance marketing objectives
Support to promotional efforts
Establish and control budget
Account Executive
Sajo Garcia & Partners
04.2006 - 10.2010
Responsible of the overall management of assigned accounts such as Scotiabank, Seguros SSS, New York Anti-Aging Centers, Muñiz & Zavala Developer Group, National Group, Eden Esthetics, Palmas del Mar Magacín Lifestyle Event, Puerto Rico Open and Schering Plough del Caribe (Oncology and Allergy products)
Developed and execute advertising and public relations campaigns directly linked to sales, market share and awareness
Collaborated with internal teams to develop account strategy while maintaining cost controls for the client and ensuring Agency profitability
Supervise day-to-day workflow of the creative and media
Administration and management of assigned budget
Account Executive
Badillo Nazca S&S
02.2000 - 03.2006
Advertising & Direct Marketing for Banco Popular de Puerto Rico, Wendy’s, Universidad Interamericana, Popular Auto, Popular Mortgage, Verizon Wireless & Puerto Rico Telephone Company
Collaborated with internal teams to developed and execute strategic communications plans and presentations
Attended networking events to build relationships and identify opportunities for the brands
Serviced accounts and proposed new products and services to maximize revenue
Administration and management of assigned budget
Education
Master’s degree in Marketing -
University of Phoenix
Guaynabo, PR
Bachelor’s degree in Communications and advertising -
Sacred Hearth University
Santurce, PR
Skills
Brand Positioning, Strategy and Management
Advertising Expertise
Promotional Planning and Event Coordination
Social Media Campaigns and Strategy
Public Relations
Budget Management
Interpersonal Communication
Data Analysis
Decision Making
Attention to Detail
Conflict Resolution
References
References available upon request.
Languages
Spanish, English
Native language
Timeline
Brand Manager
Toral Petroleum, LLC.
06.2022 - Current
Brand Manager
Supermercados ECONO, Inc.
06.2016 - 03.2022
Senior Account Executive
JMD Communications
10.2015 - 06.2016
Marketing, Public Relations & Corporate Affairs Manager
Scotiabank
10.2010 - 09.2015
Account Executive
Sajo Garcia & Partners
04.2006 - 10.2010
Account Executive
Badillo Nazca S&S
02.2000 - 03.2006
Master’s degree in Marketing -
University of Phoenix
Bachelor’s degree in Communications and advertising -
Sacred Hearth University
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