Mirianjery Rivera Torres
Ponce
Summary
Production Manager successful at achieving production goals on consistent basis. Highly organized, forward-thinking and creative in handling normal and challenging production problems. Also, willing to learn new skills that help me contribute to the growth of the company.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Freshpoint
Orlando
04.2022 - 12.2022
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures and goods used or issued.
- 40 hours per week
PRODUCTOS RIVERA
PRODUCTION MANAGER
PONCE
03.2020 - 01.2022
- Managed materials to meet production goals and specific customer demands.
- Established and updated production schedules to meet changing demands.
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- 40 hours per week
AFLAC
Sales Agent
Ponce
09.2017 - 01.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
- Negotiated and secured contracts with key clients.
- More than 40 hours per week.
Education
BBA - Business Administration
University of Puerto Rico
Ponce06.2018
Skills
- Professional manner
- Schedule management
- Training & Development
- Fluent in Spanish and English
- Organization
- Team management
- Inventory production
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Inside Sales Representative
Freshpoint
04.2022 - 12.2022
PRODUCTOS RIVERA
PRODUCTION MANAGER
03.2020 - 01.2022
AFLAC
Sales Agent
09.2017 - 01.2020
BBA - Business Administration
University of Puerto Rico
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