Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Misael Betancourt Ocasio

Trujillo Alto

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in both English and Spanish.

Overview

1
1
year of professional experience

Work History

Cashier

Burlington
Canovanas
10.2023 - 02.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Some College (No Degree) - Mathematics Education

University of Puerto Rico - Rio Piedras
Rio Piedras, Puerto Rico

Skills

  • Mathematics instruction
  • Curriculum development
  • Classroom management
  • Customer service
  • Sales techniques
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Customer assistance
  • Point-of-sale system
  • Cash register operation
  • Work ethic and integrity
  • Empathy and patience
  • Bilingual communication

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Cashier

Burlington
10.2023 - 02.2025

Some College (No Degree) - Mathematics Education

University of Puerto Rico - Rio Piedras
Misael Betancourt Ocasio