Misael Hernandez
Isabela
Summary
Accomplished Manager with a proven track record at Xtreme Donuts, enhancing team productivity and customer satisfaction through effective leadership and complex problem-solving. Skilled in verbal and written communication, adept at implementing efficient workflows. Achieved significant improvements in operational efficiency, demonstrating strong time management and team leadership abilities.
Overview
11
11
years of professional experience
Work History
Manager
Xtreme Donuts
Aguadilla
01.2013 - 02.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
Coop A/C Aguadilla
Aguadilla
09.2002 - 10.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor Of Administrative Studies - Marketing
Universidad Ana G Mendez
Aguadilla Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Xtreme Donuts
01.2013 - 02.2014
Supervisor
Coop A/C Aguadilla
09.2002 - 10.2012
Bachelor Of Administrative Studies - Marketing
Universidad Ana G Mendez