Monique Anthony

Facilitated customer transactions such as deposits, withdrawals, payments and issuance of manager checks.

Contributed to sales of financial products including loans and credit offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Within a month, I transitioned from head cashier role to Office Assistant position at Budget Marine.

Oversaw account initialization, handled order submissions, and adjusted pricing.