Mustapha AJERMOUN
Fajardo, PR
Overview
3
3
years of professional experience
Work History
Economical
WORLD OF WAVES SURF HOUSE
09.2019 - 11.2021
- Organize and monitor inventory levels
- Promote design, development and implementation of warehouse, distribution and logistics solutions
- Make professional decisions in a fast-paced environment
- Maintain records of purchases, pricing, and other important data
- Create and maintain good relationships with vendors/suppliers
- Estimate and establish cost parameters and budgets for purchases.
Host & Cashier
WORLD OF WAVES SURF HOUSE
01.2019 - 09.2019
- Obtain float counts, and ensure accuracy by documenting, signing, dating and initialing
- Collect or forms of credit as it pertains to the payment of the bills
- Ensure customer reception
- Answer phone calls and handle guest inquires, take reservations as per hotel policy and procedures
- Take and delivery of room service order
- Provide clients with adequate information about the hotel's Surf & Yoga services
- Manage all needs of guests
- Verify to control supporting tickets and ensure the existence of vouchers
- Check the cash fund.
Waiter
WORLD OF WAVES SURF HOUSE
09.2018 - 01.2019
- Informed customers of daily specials and promotions
- Answered questions about menu and made recommendations when requested
- Collected payments from customers and completed money transaction
- Provide fast and courteous service
- Stocked service areas with supplies such as silverware and condiments
- Communicated with staffs and customers to ensure satisfied service.
Internship : Reception service
ATLANTIC PALACE AGADIR GOLF-THALASSO & CASINO-RESORT
04.2018
- Create and manage both digital and hardcopy filling systems for all partners
- Greet clients as soon as they arrive and connect them with appropriate party
- Maintains security and telecommunications system
- Handle incoming and outgoing mail.
Internship : Economic department
GOLDEN DUNES HOTEL
06.2018 - 06.2018
- Placing orders to replenish merchandise as needed
- Submitting purchase details to internal database
- Forecasting supply and demand to prevent overstocking and running out of stock
- Stock management.
Education
Hotel Management
Specialized Institute of The Hotel And Restaurant
Agadir, Morocco06.2018
High School Diploma -
Aourir High School
Agadir, Morocco06.2013
Faculty of Economic, Social And Legal Sciences
Agadir, Morocco 2013
Skills
- Microsoft office: Excel
- Power point
- Word
Summary Of Strengths
Innovative and self-directed individual with strong communications and interpersonal skills. Able to develop rapport with people of various backgrounds, cultures and professional levels. Highly adaptable and quick to learn; rapid at analyzing situations and taking initiative to solve problems.
Languages
Arabic
Native language
English: fluent
Proficient
C2
French
Upper intermediate
B2
Spanish
Beginner
A1
Academic Formations
- 2018, Specialized Institute of the Hotel and Restaurant, Agadir, Souss-Massa, Morocco, Vocational School Diploma, Hotel Management
- 2013/2015, Faculty of Economic, Social and Legal Sciences IBN ZOHR Agadir, Agadir, Souss-Massa, Morocco, Arab Law
- 2013, Aourir High School, Agadir, Souss-Massa, Morocco, High School Diploma, Human Sciences
Personal Information
- Place of Birth: Agadir
- Date of Birth: 09/26/1994
Hobbies and Interests
- Tourism
- Travel
- Reading
- Sports : soccer
- Volunteer: seniors
Timeline
Economical
WORLD OF WAVES SURF HOUSE
09.2019 - 11.2021
Host & Cashier
WORLD OF WAVES SURF HOUSE
01.2019 - 09.2019
Waiter
WORLD OF WAVES SURF HOUSE
09.2018 - 01.2019
Internship : Economic department
GOLDEN DUNES HOTEL
06.2018 - 06.2018
Internship : Reception service
ATLANTIC PALACE AGADIR GOLF-THALASSO & CASINO-RESORT
04.2018
Hotel Management
Specialized Institute of The Hotel And Restaurant
High School Diploma -
Aourir High School
Faculty of Economic, Social And Legal Sciences
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