Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Myrta Valentín Centeno

Hormigueros,Puerto Rico

Summary

Results-driven Warranty Administrator with a forward-thinking and organized approach to checking details, following up with manufacturers. Top-notch strengths in time management, multitasking, and communication. Bringing many years of experience in the field. Successful at working with manufacturers. Seeking a new fast-paced position with a growing team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

Automobile Warranty Administrator

VPH OESTE
Mayaguez, Puerto Rico
10.2009 - Current
  • Reviewed and processed warranty claims to ensure accuracy of all information.
  • Resolved discrepancies in warranty coverage for customers.
  • Developed and maintained relationships with vendors, suppliers, and other third-party providers related to warranty services.
  • Assisted in creating standard operating procedures for processing warranty requests.
  • Evaluated existing policies and procedures for processing warranties and identified areas for improvement.
  • Stayed up to date on factory announcements and recalls.
  • Processed warranty paperwork for accurate documentation, reporting and filing.
  • Followed up on payments for outstanding claims.
  • Resubmitted rejected warranty claims and received authorization for write-offs.
  • Reconciled warranty receivables with payments using appropriate accounting schedules.
  • Checked documentation for appropriate coding, catching errors and making revisions.

Registration Department

Parr Auto/Winners Auto Group
Mayaguez, Puerto Rico
06.2005 - 06.2007
  • Register new and used cars under customer names in the CESCO Department.
  • Data entry of the new and used cars to the inventory.
  • Assist the Contract Personnel in filling contracts.

Education

Bachelor of Science - Biology

Lehman College
New York
06-1995

Skills

  • Records Maintenance
  • Compliance Monitoring
  • Paperwork Processing
  • Insurance knowledge
  • Software Applications
  • Compliance reviews
  • Claims Processing
  • Paperwork coordination
  • Error reviews
  • Policy Management
  • Claims submissions
  • Microsoft Office
  • Team Management
  • Records Review
  • Compliance Management
  • Service Level Agreements
  • Recordkeeping skills

Languages

Spanish
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Automobile Warranty Administrator

VPH OESTE
10.2009 - Current

Registration Department

Parr Auto/Winners Auto Group
06.2005 - 06.2007

Bachelor of Science - Biology

Lehman College
Myrta Valentín Centeno