Nagelys Viera Viera
Rio Grande
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Experienced with law enforcement procedures, tools, and protocols essential for support roles. Utilizes analytical skills to assist in investigations and maintain accurate records. Knowledge of criminal justice processes and ability to manage high-pressure situations effectively.
Overview
7
7
years of professional experience
Work History
Enlisted Soldier
US Army
10.2019 - Current
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Enhanced physical fitness levels for all soldiers in the unit through rigorous training and personalized workout plans.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Implemented tactics, procedures, and techniques for defense systems.
- Maintained required level of proficiency in use of firearms.
- Enhanced inventory management by implementing efficient tracking and organization systems.
- Improved warehouse organization, resulting in easier access to supplies and reduced time spent locating items.
- Provided excellent customer service to internal departments, addressing their supply needs promptly and professionally.
Sales Associate
Orange Theory Fitness
01.2022 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Secretary
Eggy’ Driving School
01.2018 - 10.2019
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
J.D. - Law
Interamerican School of Law
05-2028
Bachelor of Arts - Criminal Justice
Interamerican University Of Puerto Rico
12-2024
High School Diploma -
Colegio San Angel David
09.2019
Skills
- Tactical Communication
- Leadership Development
- Administrative Support
- Time Management
- Logistics Management
- Vehicle Operation
- Stress Management
- Public Speaking
- Critical Thinking
- Legislative Research
- Problem Solving
- Organizational Skills
- Conflict Resolution
- Debate
- Active Listening
- Excellent Communication
- Good Telephone Etiquette
- Adaptability
- Attention to Detail
- Legal Research
- Meeting Participation
- Research Legislation
- Military discipline
- Critical thinking
- Squad leadership
- Teamwork and loyalty
- Strategic thinking
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Sales Associate
Orange Theory Fitness
01.2022 - 12.2022
Enlisted Soldier
US Army
10.2019 - Current
Secretary
Eggy’ Driving School
01.2018 - 10.2019
High School Diploma -
Colegio San Angel David
J.D. - Law
Interamerican School of Law
Bachelor of Arts - Criminal Justice
Interamerican University Of Puerto Rico
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