Nando Luzunaris
NETWORK & SECURITY PROFESSIONAL
Bayamon
Summary
Result-driven Network & Security Professional with 10+ years of experience leading IT infrastructure, cybersecurity, network operations and technical support. Proven expertise in implementing and managing secure network architectures, including firewalls, intrusion prevention systems (IPS) and zero-trust security frameworks to enhance performance and protection. Adept at leading IT teams, developing security policies and driving operational improvements to ensure business continuity and resilience. Proven leadership in fostering strong vendor relationships and and optimizing network performance though proactive monitoring and automation. Passionate about continuous learning, aligning security strategies with business objectives, and leveraging emerging technologies to strengthen cybersecurity defenses and resilience.
Key certifications: CompTIA A+, NSE1, NSE2, NSE3, FORTINET FCA Cybersecurity, FORTINET CF Cybersecurity
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT SPECIALIST
J. JARAMILLO INSURANCE, INC.
09.2022 - Current
- INTEGRITY & ETHICAL LEADERSHIP: Demonstrated strong ethical responsibility, accountability, and integrity in handling sensitive information and IT systems. Provide in-depth, functional direction and training to over 3 IT teams performing similar type of work.
- TECHNICAL EXPERTISE & SUPPORT: Provide advanced troubleshooting and technical support for hardware, software and network systems. Oversee installation, configuration and maintenance of IT infrastructure, ensuring optimal performance.
- NETWORK & SECURITY ADMINISTRATION: Maintain and optimize network infrastructure, ensuring security, availability, and efficiency. Maintain strict ethical responsibility in handling sensitive data and IT Systems. Configured VLANs, VPNs, firewall rules, and network security protocols to ensure optimal connectivity and security. Managed to continuously network performance using monitoring tools.
- CYBERSECURITY COMPLIANCE & RISK MANAGEMENT: Proactively monitor IT systems, identify vulnerabilities, and implement robust security measures to protect critical data. Ensure compliance with industry standards, regulations and best cybersecurity. Developed cybersecurity policies, ensuring alignment with regulatory requirements and best practices.
- IT OPERATIONS & VENDOR MANAGEMENT: Establish strong vendor relationships, negotiate contracts, and ensure high-quality service delivery.
- TRAINING & DOCUMENTATION: Provide technical training to staff on new or updated technologies. Maintain asset inventory documentation, user instructions and other technical information and manuals.
IT CONSULTANT
J. JARAMILLO INSURANCE, INC.
09.2019 - 09.2022
- TECHNICAL SUPPORT & TROUBLESHOOTING: Increased client satisfaction by providing timely and effective troubleshooting while resolving simple and complex software and hardware issues. Configure hardware devices, and software to ensure seamless workstation operations under MS Windows versions. Managed asset inventory, ensuring timely updates and replacements and reduced downtime through proactive system maintenance.
- USER TRAINING & COMMUNICATION: Strengthened communication skills through regular interactions with over 80+ users. Explained technical concepts in a clear, simple terms to improve user understanding. Conduct regular cybersecurity and IT training session to end user, enhancing technology adoption and utilization.
- COLLABORATION & PROFESSIONALISM: Provided exceptional service with professionalism and respect. Worked efficiently both independently and in teams' settings, adapting to fast-paced environment. Managed time effectively to complete tasks within deadlines.
- ADAPTABILITY & CONTINUOUS LEARNING: Passionate about continuous learning. Quickly learned and adapted to new technologies and software applications.
Education
Bachelor of Science - Criminal Justice-Major Cyber Crimes
NUC University
Bayamon, PR 05.2001 -
Associate of Science - Criminal Justice
National University College (NUC)
Bayamon, PR07-2017
Skills
Network & Security administration
Application installations
IT troubleshooting
Troubleshooting and Diagnostics
Technical Tools Knowledge
Networking: Fortinet, MikroTik, Dell PowerSwitch, Dell PowerEdge
Cybersecurity: Firewall Management, Threat Analysis, EDR / MDR protection tools
Virtualization: VMware, Veeam Back and Replication
Operating Systems: Windows Servers, Linux
IT Tools: Fortigate, FortiSwitches, FortiAnalyzer, Helpdesk Systems
Cloud solutions: Microsoft Suite, PBX and Communications, Evertec's Call center pay
In-House programming tools: Condominios, WinAvisos, Proveedores
AD:
Certification
CompTIA A+ - Computing Technology Industry Association.
Timeline
IT SPECIALIST
J. JARAMILLO INSURANCE, INC.
09.2022 - Current
IT CONSULTANT
J. JARAMILLO INSURANCE, INC.
09.2019 - 09.2022
Bachelor of Science - Criminal Justice-Major Cyber Crimes
NUC University
05.2001 -
Associate of Science - Criminal Justice
National University College (NUC)
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