Hi, I’m
Nangelie Rivera
Trujillo Alto
Overview
6
years of professional experience
Work History
Ricky Distributor’sFort Buchanan, Military Base
Personal Assistant
01.2024 - Current
Job overview
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Coordinated events and functions with attention to detail ensuring successful execution.
Earth Bar West Hollywood
Barista
08.2021 - 11.2023
Job overview
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Certified Aviation Services Los Angeles
Dispatcher
11.2017 - 05.2021
Job overview
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
- Maintained strong relationships with vendors and contractors to ensure seamless service delivery during peak periods.
Education
The Pilot Studio Isla Grande
from Private Pilot
El Camino College Torrance, California
from General Studies
08.2018
Skills
- Time management expertise
- Strong Problem Solver
- Dedicated Team Player
- Commitment to quality and service
- Fluent in English and Spanish
- Strong Work Ethic
- Strong Communication Skills
Timeline
Personal Assistant
Ricky Distributor’s
01.2024 - Current
Barista
Earth Bar
08.2021 - 11.2023
Dispatcher
Certified Aviation Services
11.2017 - 05.2021
The Pilot Studio
from Private Pilot
El Camino College
from General Studies