Naomi Díaz
Florida
Summary
Highly-motivated and hardworking employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Multitasking, and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Expeditor
Cayo Caribe
San Juan
05.2024 - 10.2024
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Monitored daily operations within the warehouse environment ensuring compliance with safety regulations.
- Developed relationships with vendors to ensure prompt delivery of materials at competitive prices.
- Inspected quality assurance of products before they were shipped out to customers.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
Food Runner
Cayo Caribe
San Juan
01.2022 - 04.2024
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Removed dishes and glasses from tables for cleaning.
- Provided exceptional customer service, responding promptly to requests and concerns.
Restaurant Hostess
Cayo Caribe
San Juan
07.2022 - 12.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Education
High School Diploma -
Colegio Católico Notre Dame
Caguas05-2021
Skills
- Production Control
- Process facilitation
- Strong Organization
- Guest service
- Menu offering knowledge
- Kitchen Operations
- Quality Control
- Menu Memorization
- Issue Resolution
- Order Management
- Food presentation
- Excellent written and verbal communication skills
- Organization
- Cash Handling
- Customer Service
- Collaboration and Teamwork
- Fluent in [english and Spanish ]
- Problem-Solving
- Flexible Schedule
- Decision-making capabilities
- Positive Attitude
- Money Handling
Languages
Spanish
First Language
English
Upper Intermediate
B2
Timeline
Expeditor
Cayo Caribe
05.2024 - 10.2024
Restaurant Hostess
Cayo Caribe
07.2022 - 12.2022
Food Runner
Cayo Caribe
01.2022 - 04.2024
High School Diploma -
Colegio Católico Notre Dame