An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HOUSEKEEPING
ABM EN ABBVIE (ABL)
BARCELONETA
05.2024 - Current
Organized storage areas for efficient access to materials and supplies.
Adhered to standard operating procedures while monitoring guest satisfaction scores.
Maintained records of room status, special requests, and issues reported by guests or other departments.
Removed trash, recycling and linens from rooms to transport to designated areas.
Checked inventory for required supplies and made lists for needed cleaning products.
Adhered to daily cleaning schedules and updated as needed based on demand.
Enforced policies related to security, health and safety regulations compliance.
ASOCIADA DE VENTAS
SKECHERS
BARCELONETA
12.2022 - 07.2023
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Developed trusting relationships with customers by making personal connections.
Sold various products by explaining unique features and educating customers on proper application or usage.
Processed returns, exchanges, and refunds in accordance with company policies.
Developed promotional strategies to increase sales volume.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Maintained cleanliness of store environment including floors, windows, displays.
Adapted sales strategies based on customer interactions and feedback to improve results.
DELIVERY
DOMINO’S PIZZA
ARECIBO
07.2022 - 07.2023
Operated cash register to process customer orders and payments.
Monitored quality control of products being prepared for sale or delivery.
Cleaned kitchen surfaces and equipment after each shift.
Followed company policies and procedures regarding food preparation techniques.
Communicated any special instructions for orders to kitchen staff promptly and accurately.
Ensured that all orders were accurate before delivery or pickup by the customer.
Maintained a clean and sanitary work environment in compliance with health regulations.
Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Education
Bachelor of Science - Microbiology
University of Puerto Rico
Arecibo, PR
06-2021
Skills
Basic knowledge on computer like Data entry, Outlook, Word, Excel, Power Point
Reliable, punctual, organized and responsible
Verbal and written communication
Bilingual (English/Spanish)
Basic knowledge on GMP and SOP documentation
Conflict Resolution
Exceptional customer service
Cash register experience
Certification on Pet Grooming and Barista
Open to new learning and challenge
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
Pet Grooming
Barista
Accomplishments
Puerto Rico Senate for College Coral Concert
Affiliations
College Choir
Handbell ensemble Choir
Timeline
HOUSEKEEPING
ABM EN ABBVIE (ABL)
05.2024 - Current
ASOCIADA DE VENTAS
SKECHERS
12.2022 - 07.2023
DELIVERY
DOMINO’S PIZZA
07.2022 - 07.2023
Bachelor of Science - Microbiology
University of Puerto Rico
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