Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nashali Martinez Sanchez

Carolina

Summary

Motivated professional with expertise in customer service and administrative support. Known for strong multitasking abilities and effective communication skills, contributing to improved customer satisfaction and operational workflows.

Overview

6
6
years of professional experience

Work History

Cashier

Kitkuet
Carolina, Puerto Rico
09.2025 - Current
  • Operated cash register, facilitating efficient customer transactions.
  • Processed cash, credit, and mobile payments at checkout, ensuring secure transactions.
  • Maintained organized and clean checkout area to enhance customer experience.
  • Provided assistance to customers with product inquiries and recommendations in-store.

Project Specialist

Freedom Forever
Cupey, Puerto Rico
11.2024 - 03.2025
  • Coordinated project schedules and timelines, ensuring on-time task completion.
  • Assisted project managers in tracking progress and flagging potential issues.
  • Updated project management software regularly, maintaining accurate project information.

Recepcionist

ICF- Inner City Funds
Carolina, Puerto Rico
07.2023 - 08.2024
  • Anticipated guest needs, providing personalized service that enhanced overall guest satisfaction.
  • Scheduled appointments for clients and visitors, ensuring efficient time management and streamlined operations.
  • Maintained organized filing system for confidential client information, supporting confidentiality and compliance with company policy.

Medical Records Specialist

Hospital UPR Federico Trilla
Carolina, Puerto Rico
08.2020 - 08.2020
  • Verified insurance information and processed patient registrations accurately.
  • Coordinated appointment scheduling and optimized patient flow to enhance service delivery.
  • Confirmed scheduled appointments with patients and gathered necessary details to streamline check-in process.
  • Responded to incoming calls and resolved patient inquiries to ensure satisfaction.

Education

Diploma - Administrative Assistent With Medical Billing

Columbia Universitity
Carolina
01-2018

Skills

  • Transaction processing
  • Customer service
  • Appointment scheduling
  • Data entry
  • Phone proficiency
  • Reception management
  • Multitasking and prioritization
  • Service-oriented mindset
  • Clerical support
  • Communication skills
  • Microsoft Office proficiency
  • Problem resolution
  • Time management

Languages

English
Upper Intermediate (B2)
B2

Timeline

Cashier

Kitkuet
09.2025 - Current

Project Specialist

Freedom Forever
11.2024 - 03.2025

Recepcionist

ICF- Inner City Funds
07.2023 - 08.2024

Medical Records Specialist

Hospital UPR Federico Trilla
08.2020 - 08.2020

Diploma - Administrative Assistent With Medical Billing

Columbia Universitity
Nashali Martinez Sanchez