Manufacturing Associate with expertise in managing production processes and ensuring compliance with industry standards. Proven problem-solving skills and technical proficiency in machinery operation enhance efficiency and quality control. Demonstrated ability to meet project deadlines and significantly improve productivity in previous roles.
• Built and maintained relationships with peers and upper management to drive team success.
• Answered incoming telephone calls to provide store, products and services information.
• Sold various products by explaining unique features and educating customers on proper application.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Offered product and service consultations and employed upselling techniques.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Built and maintained relationships with peers and upper management to drive team success.
• Met merchandise processing standards and maintained organized and accessible work area.
• Helped average of 50 customers per day by responding to inquiries and locating products.
• Prepared cash deposits up to $2,000 with zero discrepancies.
• Acted as point of contact for internal and external customers across departments.
• Accepted and completed cash, check and credit card payments.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.