Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalia Ortiz

Caguas

Summary

Dynamic Retail Sales Associate with a proven track record at Pikorette, excelling in customer service and visual merchandising. Enhanced customer loyalty through strong relationship-building and efficient transaction processing. Skilled in training new team members, fostering collaboration, and resolving issues effectively, contributing to a positive shopping experience.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Pikorette
09.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases and locate items.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Bachelor of Science - Interdisciplinary Science

University of Puerto Rico, Río Piedras Campus
San Juan
06-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Timeline

Retail Sales Associate

Pikorette
09.2021 - Current

Bachelor of Science - Interdisciplinary Science

University of Puerto Rico, Río Piedras Campus
Natalia Ortiz