Natalia Velázquez Rosario
Bayamón
Summary
Developed leadership and strategic planning skills in fast-paced sales environment, driving team performance and customer satisfaction. Excels in managing and motivating teams, analyzing sales data, and implementing effective sales strategies. Seeking to transition into new field where these skills can contribute to success.
Overview
1
1
year of professional experience
Work History
Sales Team Leader
Sumaq Silver & Jewelry
04.2024 - Current
- Proven ability to generate over $15,000 in retail sales in less than 10 days, reaching 90% of individual quota through strategic selling and customer-focused tactics.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Forecasted sales to management and collaborated to build effective sales team.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problemsolving.
- Contributed to successful daily upkeep of warehouse inventory tracking.
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Human Resources Intern
Softek, Inc.
09.2024 - 12.2024
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Education
BBA - Business Management
Universidad De Puerto Rico Bayamón
05-2025
Skills
- Team management
- Sales coaching
- Customer retention
- Upselling strategies
- Floor operations
- Problem-solving
- Attention to detail
- Inventory management
Timeline
Human Resources Intern
Softek, Inc.
09.2024 - 12.2024
Sales Team Leader
Sumaq Silver & Jewelry
04.2024 - Current
BBA - Business Management
Universidad De Puerto Rico Bayamón
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