Natalia T. Rivera Colón
San Juan
Summary
Versatile payroll and human resources specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
8
8
years of professional experience
Work History
Payroll and Human Resources Associate
Home Orthopedics PR LLC
San Juan, Puerto Rico
07.2022 - Current
- Completed payroll processing from start to finish for many employees.
- Performed payroll processing activities, including timesheet calculations, deductions, and bonuses.
- Monitored attendance records of employees across multiple locations.
- Managed the administration of employee benefits such as health insurance, 401k plans, and vacation time.
- Assisted in recruitment efforts by screening resumes and conducting interviews with potential candidates.
- Developed job descriptions for open positions within the organization.
- Maintained personnel records according to established procedures while ensuring confidentiality of information.
- Provided administrative support to Human Resources staff members and other departments as needed.
- Resolved employee inquiries pertaining to human resources policies, procedures, and programs.
- Processed terminations paperwork and conducted exit interviews with departing employees.
- Prepared reports related to staffing levels, turnover rates, hiring trends, salaries, benefits costs.
- Assisted in administering performance review process for all employees on an annual basis.
- Collaborated with management team to develop strategies for recruiting qualified applicants.
- Provided essential support to address individual HR needs of employees.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
Area Coordinator
Marshalls
Virginia Beach, Virginia
02.2021 - 05.2022
- Coordinated and supervised the daily operations of a large office area.
- Developed and implemented policies and procedures to ensure efficient workflow processes.
- Monitored and evaluated employee performance, providing feedback for improvement.
- Maintained accurate records of personnel data, including payroll and attendance.
- Collaborated with other departments to ensure successful completion of projects.
- Organized team meetings to discuss progress on assigned tasks or objectives.
- Provided customer service support in responding to inquiries from clients and staff members.
- Tracked inventory levels and ordered supplies when necessary.
Waitress
Sorbo's Bar and Rest
Orocovis, Puerto Rico
11.2016 - 05.2018
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Prepared checks accurately and processed payments promptly.
Education
Master of Arts - Business Administration With Human Resources
NUC University
Puerto Rico02-2023
Bachelor of Arts - Psychology
University of Puerto Rico
Cayey, Puerto Rico06-2019
Skills
- Payroll and benefits administration
- Payroll Processing
- Payroll Auditing
- HR policy/procedure development
- Employee Relations
- Job description creation
- Recruitment and Onboarding
- Training development
- Personnel engagement
- Talent management
- Negotiation
- Conflict resolution tactics
- HR information systems
- Microsoft Office Suite
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Payroll and Human Resources Associate
Home Orthopedics PR LLC
07.2022 - Current
Area Coordinator
Marshalls
02.2021 - 05.2022
Waitress
Sorbo's Bar and Rest
11.2016 - 05.2018
Master of Arts - Business Administration With Human Resources
NUC University
Bachelor of Arts - Psychology
University of Puerto Rico
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