Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NAYHOMMY BURGOS ORTIZ

San Juan,Puerto Rico

Summary

Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures.

Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

6
6
years of professional experience

Work History

Insurance Sales Agent

Optum
San Juan, PR
10.2023 - Current
  • Analyzed customer feedback to improve sales strategies and tactics.
  • Conducted comprehensive needs analysis to offer appropriate insurance products.
  • Reviewed insurance policies periodically to make sure they meet customer needs.

Supervisor

Amigo
San Juan, Puerto Rico
01.2021 - 01.2022
  • Tracked progress on projects and provided timely feedback to staff members.
  • Responded to customer questions regarding products, prices and availability.
  • Worked closely with human resources to support employee management and organizational planning.

Waitress

El Platanal
San Juan, PR
01.2019 - 01.2021
  • Took orders for food and drinks and delivered them to guests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Justicia Criminal

Universidad de Puerto Rico en Carolina
06-2024

Diploma Cuarto Año -

Academia Adventista Metropolitana
05-2017

Skills

  • Insurance sales
  • Licensed insurance agent
  • Decision-making
  • Performance improvement

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Timeline

Insurance Sales Agent

Optum
10.2023 - Current

Supervisor

Amigo
01.2021 - 01.2022

Waitress

El Platanal
01.2019 - 01.2021

Justicia Criminal

Universidad de Puerto Rico en Carolina

Diploma Cuarto Año -

Academia Adventista Metropolitana
NAYHOMMY BURGOS ORTIZ