Osvaldo G. Santiago
San Juan
Summary
Seeking a challenging work environment to refine my skill set. Dedicated to improving upon leadership skills to accomplish better teamwork. Trusting, punctual and committed to getting the job done properly.
Overview
10
10
years of professional experience
Work History
Titan Acessories
Sales Associate
11.2023 - 08.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Vec Security Service
Security Guard
11.2022 - 11.2023
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-by-day duties accurately and efficiently.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by monitoring surveillance equipment.
Inter Metro
Tutor
08.2018 - 12.2018
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Integrated technology into sessions to further enhance student learning.
OsviArte Inc.
Assistant Manager
05.2014 - 07.2018
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Recommended products and application of products in collaboration with manager.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Business Administration - Finance
Universidad Interamericana-Recinto Metro
San Juan, Puerto Rico2026
High School Diploma -
Cupey Maria Montesorri School
San Juan, Puerto Rico2014
Skills
- Leadership
- Effective Communication
- Sociable
- Operational Efficiency
- Microsoft Office
- Bilingual
Timeline
Titan Acessories
Sales Associate
11.2023 - 08.2024
Vec Security Service
Security Guard
11.2022 - 11.2023
Inter Metro
Tutor
08.2018 - 12.2018
OsviArte Inc.
Assistant Manager
05.2014 - 07.2018
Bachelor of Business Administration - Finance
Universidad Interamericana-Recinto Metro
High School Diploma -
Cupey Maria Montesorri School
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