Summary
Overview
Work History
Education
Skills
Timeline
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Neisha S. Correa Diaz

San Juan

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

6
6
years of professional experience

Work History

Associate

Home Depot
11.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Server Assistant

Marriot Hotel
11.2019 - 06.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.

Assistant Manager

Amazon
01.2020 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Certificate - Accounting

Springfield Community College
Springfield MA
11-2020

High School Diploma -

Luz A. Calderon
Carolina PR
05-2016

Skills

  • Customer service
  • Leadership qualities
  • Customer interaction
  • Computer skills
  • Attention to detail
  • Time management

Timeline

Associate

Home Depot
11.2022 - Current

Assistant Manager

Amazon
01.2020 - 11.2022

Server Assistant

Marriot Hotel
11.2019 - 06.2023

Certificate - Accounting

Springfield Community College

High School Diploma -

Luz A. Calderon

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Neisha S. Correa Diaz