Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
NELSON LAMARCHE

NELSON LAMARCHE

puerto rico

Summary

Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

20
20
years of professional experience

Work History

Executive Head Chef

Sofía restaurante
Santo Domingo
08.2005 - Current
  • Manage a kitchen staff of 40+ people.
  • Oversee all kitchen and food operations.
  • Develope attractive and popular wine lists and menus.
  • Remaine up to date on food trends and the best seasonal fare.

Retail Sales Associate

H&M
PROVIDENCE , RHODE ISLAND
06.2021 - 04.2023
  • Assisted customers with product selection and provided style recommendations.
  • Maintained store presentation by organizing merchandise and ensuring cleanliness.
  • Collaborated with team members to achieve daily sales goals and improve service.
  • Handled customer inquiries and resolved issues to enhance shopping experience.
  • Monitored inventory levels and restocked shelves as needed throughout the day.
  • Engaged customers through friendly conversation to foster a welcoming environment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Assisted customers with finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.

Line cook

KIZUKI
Thornton Seattle
09.2019 - 06.2020
  • Followed Standard Operation Procedure a.k.a SOP to work in the restaurant when scheduled.
  • Maintained a positive and calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for other team members.
  • Maintain an awareness of all menu information, promotions, merchandise and advertisements.
  • Assists with new team member training by positively recognizing good performance and giving respectful coaching as needed.
  • Contributived to positive team environment and communicated to General Manager in case of team morale and performance change.
  • Follows Kizuki operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintained a clean and organized workspace.
  • Maintained regular and punctual attendance.
  • Performed routine food service activities according to established operational policies and procedures and Preparing high quality food items to order for our guests.
  • Followed food and restaurant safety standards and guidelines.
  • Payed attention to detail in food/service quality and cleanliness.
  • Ensured constant and adequate supplies of ingredients are prepared according to company specifications and local health regulations.
  • Followed recipe and presentation guidelines to meet or exceed guests' expectations.
  • Ensuring proper food safety and sanitation standards to ensure guest safety.
  • Meeting special guest requests while ensuring same high quality standards.

Pantrista Pizzaiolo

Café fíorello
New York
07.2017 - 08.2018
  • Prepare and cook a variety of pizzas in different styles, such as Neapolitan, Sicilian, and New York-style, using traditional techniques and modern equipment.
  • Monitor and adjust oven temperatures to ensure pizzas are cooked to perfection and have a crispy crust.
  • Sourced elite food products, creating a better dining experience.
  • Worked effectively with all workers, to promote a happy working environment.
  • Worked with regard for food safety regulations.

Retail Sales Associate

ZARA
SANTO DOMINGO , DOMINICAN REPUBLIC
01.2014 - 03.2015
  • Assisted customers with product selection and provided style recommendations.
  • Maintained store presentation by organizing merchandise and ensuring cleanliness.
  • Processed customer transactions efficiently at the point of sale.
  • Collaborated with team members to achieve daily sales goals and improve service.
  • Handled customer inquiries and resolved issues to enhance shopping experience.
  • Monitored inventory levels and restocked shelves as needed throughout the day.
  • Participated in visual merchandising efforts to create appealing product displays.
  • Engaged customers through friendly conversation to foster a welcoming environment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.

Education

High School Diploma -

Brasil school
Santo Domingo Oeste
05.2005

Skills

  • Customer service
  • Inventory management
  • Visual merchandising
  • Sales reporting
  • Product knowledge
  • Team collaboration
  • Conflict resolution
  • Time management
  • Process improvement
  • Attention to detail
  • Effective communication
  • Creative problem solving
  • Relationship building
  • POS system operation
  • Dressing room support
  • Sales goal achievement
  • Shelf stocking

References

  • Estephano, Café fiorella, 212-595-5330
  • Head manager, Kizuki ramen Izakaya, Contactus@kizuki.com, 877-839-6429
  • Lexis Nevarez, Co Worker chef, Clexism@gmail.com, 787-376-7087

Languages

  • Spanish
  • English

Timeline

Retail Sales Associate

H&M
06.2021 - 04.2023

Line cook

KIZUKI
09.2019 - 06.2020

Pantrista Pizzaiolo

Café fíorello
07.2017 - 08.2018

Retail Sales Associate

ZARA
01.2014 - 03.2015

Executive Head Chef

Sofía restaurante
08.2005 - Current

High School Diploma -

Brasil school

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NELSON LAMARCHE