Nelson Villalobos Narváez
Carolina,
Summary
Manager with 8+ years of experience in the tourism industry. Successfully managed complex projects, led cross-functional teams, and drove strategic initiatives in private and non-profit sectors. Skilled in stakeholder engagement, team development, and delivering actionable insights.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Incubator Operations Coordinator
Lote 23 LLC.
09.2023 - Current
- Serve as the primary liaison among participants, mentors, and staff, ensuring seamless communication and support for program activities
- Coordinate and execute seminars, events, and other program initiatives to enhance participant engagement and program visibility
- Manage performance reports, ensuring compliance with CDBG requirements, and conduct business evaluations to inform strategic decisions
Program Advisor/Customer Success Mngr.
LaSalle Group LLC.
01.2023 - 06.2023
- Delivered data-driven recommendations to enhance software adoption and performance for Murmuratto
- Designed and conducted research to optimize best practices and client engagement
- Managed detailed work plans using Asana and Microsoft Teams, and facilitated weekly leadership meetings
Development Coordinator
Foundation for Puerto Rico
04.2018 - 06.2021
- Provided high-level support to executive leadership, managing timelines and coordinating fundraising initiatives
- Cultivated and managed relationships with major donors and partners, contributing to significant funds raised for community projects
- Led sponsorship-related activities, including proposal development and presentation, and maintained key performance indicators (KPIs) for on-site event activities
Education
Master of Science - Industrial and Organizational Psychology
Albizu University
San Juan12.2023
Bachelor of Art - Multidisciplinary Studies in Tourism
University of Puerto Rico
Carolina12.2018
Skills
Program Management
Stakeholder Engagement
Team Leadership & Development
Strategic Planning
Customer Relationship Management
Process Implementation
Performance monitoring
Staff Supervision
Languages
Spanish, Native
English, Fluent
Certification
- Project Management Fundamentals (LaSalle Group LLC.)
Timeline
Incubator Operations Coordinator
Lote 23 LLC.
09.2023 - Current
Program Advisor/Customer Success Mngr.
LaSalle Group LLC.
01.2023 - 06.2023
Development Coordinator
Foundation for Puerto Rico
04.2018 - 06.2021
- Project Management Fundamentals (LaSalle Group LLC.)
Master of Science - Industrial and Organizational Psychology
Albizu University
Bachelor of Art - Multidisciplinary Studies in Tourism
University of Puerto Rico
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