Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neshma Morales Castro

Carolina

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Emotional Therapist

Departamento de la Familia
09.2018 - Current

• Provides services to child and adolescent mental health patients.

• Manage child with Autism.

• Trained to manage with behaviors or events such as sexual abuse, family problems, eating disorders.

• Support to move forward in their emotional well-being

Bakery Supervisor

Supermercado Mi Gente
09.2014 - 09.2019
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Established proper procedures for waste management, sanitation, food handling and safety.
  • Performed opening and closing duties for department.
  • Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
  • Greeted customers, answered questions and provided great customer experiences.

Distpatch Clerk

Onelink communication
05.2012 - 09.2014
  • Interacted with customers by phone, email, to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Scheduling transportation
  • Assigning and tracking work crews and drivers on delivery efforts, preparing work orders, and following all company regulations.

Education

Certification - Mixology/Bartending

AMSI
Caguas
02.2024

High School Diploma -

Luz A. Calderon
Carolina
05.2008

Skills

  • Customer Satisfaction
  • Intern Supervision
  • Managing Reception
  • Excellent judgement according to the situation
  • Excellent computer skills
  • Excellent leadership skills

Timeline

Emotional Therapist

Departamento de la Familia
09.2018 - Current

Bakery Supervisor

Supermercado Mi Gente
09.2014 - 09.2019

Distpatch Clerk

Onelink communication
05.2012 - 09.2014

Certification - Mixology/Bartending

AMSI

High School Diploma -

Luz A. Calderon
Neshma Morales Castro