Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Guadalupe

Carolina

Summary

Dynamic Retail Sales Associate with over 8 years of customer experience. Very skilled in customer service, delivering tailored solutions and ensuring satisfaction. Mastery in product knowledge, inventory management and operational programs. Committed to creating efficient workflows and excellent work environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

The Home Depot
Carolina
08.2018 - Current
  • Over six years of customer service experience across multiple departments.
  • Provided exceptional customer support in gardening, special services, appliances, and delivery coordination.
  • Assisted customers with product knowledge, lead services, and resolving inquiries to ensure satisfaction.
  • Proficient in POS systems and HD phone operations for seamless transactions and communications.
  • Skilled in inventory management, including restocking shelves, and maintaining organized areas.
  • Operated and trained other associates on lift equipment to improve operational efficiency.

Education

Associate Degree - Personal Training

InterAmerican University of Puerto Rico
Fajardo, Puerto Rico
05-2019

High School Diploma -

Angel P. Millán Rohena
Carolina
05-2016

Skills

  • Fluent in English
  • Customer Service
  • Efficient Learner
  • Collaborative Teamwork
  • Tech Savvy
  • Microsoft Office and Canva AI

Certification

  • Lift Equipment Operator License
  • National CPR Foundation (NCPRF) License

Timeline

Retail Sales Associate

The Home Depot
08.2018 - Current

Associate Degree - Personal Training

InterAmerican University of Puerto Rico

High School Diploma -

Angel P. Millán Rohena
Nicole Guadalupe