Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic

Ángel G. Velázquez Pons

Ponce

Summary

Committed and loyal, seeking a company that values dedication. Utilize skills and foster professional growth. Strong foundation of knowledge and experience to consistently exceed standards and make a positive impact on the work environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Wal-Mart
Ponce, Puerto Rico
01.2019 - Current
  • Dynamic and constantly changing work environment
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Banquet Area

Hotel Costa Bahía
Guayanilla, PR
01.2016 - 12.2019
  • Complete tasks under a defined time
  • Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
  • Handled high-pressure situations with professionalism, maintaining a calm demeanor during busy events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Waiter

Bonanza Restaurant
Ponce,Puerto Rico
01.2015 - 12.2019
  • Flexibility in working in various areas
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.

Education

Bachelor of Business Administration - Concentration in Tourism

Pontifical Catholic University of Puerto Rico
Ponce
01.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual

Internship

Travel Plus Travel Agency, Flight quotes, travel packages, cruises. Transactions by phone or in person. Management of client information (Addresses, Telephones, Identification, Passport, Credit / debit card). Assist the client before, during and after their trip.

Timeline

Sales Associate

Wal-Mart
01.2019 - Current

Banquet Area

Hotel Costa Bahía
01.2016 - 12.2019

Waiter

Bonanza Restaurant
01.2015 - 12.2019

Bachelor of Business Administration - Concentration in Tourism

Pontifical Catholic University of Puerto Rico
Ángel G. Velázquez Pons