Committed and loyal, seeking a company that values dedication. Utilize skills and foster professional growth. Strong foundation of knowledge and experience to consistently exceed standards and make a positive impact on the work environment.
Overview
10
10
years of professional experience
Work History
Sales Associate
Wal-Mart
Ponce, Puerto Rico
01.2019 - Current
Dynamic and constantly changing work environment
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Banquet Area
Hotel Costa Bahía
Guayanilla, PR
01.2016 - 12.2019
Complete tasks under a defined time
Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
Handled high-pressure situations with professionalism, maintaining a calm demeanor during busy events.
Provided friendly, courteous service to create memorable moments for guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Waiter
Bonanza Restaurant
Ponce,Puerto Rico
01.2015 - 12.2019
Flexibility in working in various areas
Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
Education
Bachelor of Business Administration - Concentration in Tourism
Pontifical Catholic University of Puerto Rico
Ponce
01.2019
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Reliable and punctual
Internship
Travel Plus Travel Agency, Flight quotes, travel packages, cruises. Transactions by phone or in person. Management of client information (Addresses, Telephones, Identification, Passport, Credit / debit card). Assist the client before, during and after their trip.
Timeline
Sales Associate
Wal-Mart
01.2019 - Current
Banquet Area
Hotel Costa Bahía
01.2016 - 12.2019
Waiter
Bonanza Restaurant
01.2015 - 12.2019
Bachelor of Business Administration - Concentration in Tourism