Nicole Carrión Durán
Carolina
Summary
Successful at quality assurance and complex problem solving. Experienced Human Resources Officer with a background in managing all HR functions, including recruitment, training, and development. Strengths lie in strategic workforce planning and enhancing employee relations. Significant contributions made in improving internal processes and policies to foster a positive work environment. Possess strong negotiation skills and the ability to manage multiple tasks simultaneously.
Overview
9
9
years of professional experience
Work History
Human Resources Officer
Caribbean Temporary Services
San Juan , Puerto Rico
04.2022 - Current
- Managed recruitment processes for temporary and permanent positions.
- Developed employee onboarding programs to enhance new hire integration.
- Conducted interviews to assess candidate qualifications and fit.
- Utilized applicant tracking systems to manage candidate workflows.
- Conducted training sessions on company policies and employee benefits.
- Maintained employee records in compliance with legal requirements.
- Collaborated with management to improve workplace culture initiatives.
Talent Acquisition Analyst
Temporary Professional Integrated Services
San Juan, Puerto Rico
03.2021 - 03.2022
- Facilitated job fairs to connect with potential candidates directly.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Explained job duties, compensation and benefits to potential candidates.
- Maintained Applicant Tracking System records of all applicants.
- Identified best practices for recruiting process improvement.
Sales Associate
Eclectic, Plaza Las Américas
San Juan, Puerto Rico
11.2017 - 12.2021
- Assisted customers in product selection and provided exceptional service.
- Collaborated with team members to achieve daily sales goals.
- Maintained an organized sales floor to enhance the shopping experience.
- Operated point-of-sale systems for efficient transaction processing.
Education
Certificate of Technical Studies - Esthetics
Northbridge University
Carolina 11-2025
BBA - Human Resources Management
Universidad Interamericana Recinto Metro
San Juan 05-2021
Skills
- Conflict resolution
- Talent recruitment
- HR policies and procedures
- Customer service and support
- MS office
Timeline
Human Resources Officer
Caribbean Temporary Services
04.2022 - Current
Talent Acquisition Analyst
Temporary Professional Integrated Services
03.2021 - 03.2022
Sales Associate
Eclectic, Plaza Las Américas
11.2017 - 12.2021
Certificate of Technical Studies - Esthetics
Northbridge University
BBA - Human Resources Management
Universidad Interamericana Recinto Metro