Knowledgeable Project Manager with strong background in managing creative projects and delivering impactful campaigns. Adept at leading cross-functional teams to successful project completions. Demonstrated expertise in strategic planning and client relationship management.
Hi, I’m
Nicole Colón Manso
San Juan
Summary
Overview
6
years of professional experience
Work History
Bold
Creative Project Manager II
12.2024 - 04.2025
Job overview
- Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
- Delivered high-quality creative projects on time and within budget constraints.
- Managed over 100 concurrent projects, prioritizing tasks based on deadlines, available resources, and client needs.
- Improved client satisfaction by proactively addressing concerns and resolving issues in a timely manner.
- Increased design output by 300% by working closely with different departments to request more work.
- Streamlined creative project workflows by implementing efficient processes and collaboration tools.
- Implemented comprehensive quality control measures to ensure consistent delivery of exceptional work across all projects.
- Identified areas for process improvement in order to optimize efficiency within the organization''s creative department.
- Oversaw all aspects of creative projects, from concept development to final deliverables.
- Maintained open lines of communication between clients and internal stakeholders throughout all stages of the project lifecycle.
- Established strong relationships with clients, ensuring a clear understanding of project objectives and expectations.
- Collaborated with cross-functional teams to ensure seamless integration of creative elements into larger campaigns or projects.
- Enhanced team productivity through effective resource allocation and workload management.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Bold
Creative Project Manager
10.2023 - 12.2024
Job overview
- Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
- Oversaw technical production and implementation of online creatives.
- Supervised and mentored internal team of 6 digital designers and extended team of regular freelance designers.
- Established strong relationships with clients, ensuring a clear understanding of project objectives and expectations.
- Assisted in the recruitment process by identifying top talent for key positions within the creative department.
- Conducted regular project reviews to assess progress and make necessary adjustments to timelines or resources as needed.
- Oversaw all aspects of creative projects, from concept development to final deliverables.
- Managed over 100 concurrent projects, prioritizing tasks based on deadlines, available resources, and client needs.
- Streamlined creative project workflows by implementing efficient processes and collaboration tools.
- Enhanced team productivity through effective resource allocation and workload management.
- Improved client satisfaction by proactively addressing concerns and resolving issues in a timely manner.
- Collaborated with cross-functional teams to ensure seamless integration of creative elements into larger campaigns or projects.
- Contributed to the company's overall success by consistently delivering high-impact creative solutions for diverse clients and industries.
- Implemented comprehensive quality control measures to ensure consistent delivery of exceptional work across all projects.
- Maintained open lines of communication between clients and internal stakeholders throughout all stages of the project lifecycle.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Bold
Technical Program Manager
10.2022 - 11.2023
Job overview
- Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results. In doing so, increased our design output by 230% in one year.
- Co-led an international design project team of 6 designers to successfully deliver complex initiatives within budgetary constraints.
- Collaborated closely with key departments to align technical initiatives with overall business objectives.
- Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.
- Successfully managed over 100 simultaneous projects while adhering to strict deadlines for optimal progress tracking.
Bold
Creative Project Coordinator
12.2021 - 10.2022
Job overview
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised over 150 projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through 10 weekly meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Perfect Storm
Project Management Specialist
10.2020 - 05.2021
Job overview
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Provided management for 15+ internal personnel, contractors and vendors.
- Negotiate and reach work agreements with Influencers, such as: content, costs and due dates.
- Provided management and supervision of job requests and the completion of orders with outside vendors and Influencers.
- Provide ideas for project and campaign implementation.
- Proof-reading and quality check of all work done by internal staff: graphic designers, copywriters and creatives.
Buena Vibra Group Inc.
Jr. Account Executive
05.2019 - 08.2020
Job overview
- Led training program for sales promoters, increasing customer satisfaction and new account rates.
- Secured 3 new accounts to increase company revenue and drive market share.
- Increased longevity of 5 accounts by providing individualized customer service and developing relationships with Account holders.
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Handled high-profile accounts such as Colgate-Palmolive while overseeing a team of more than 20 sales promoters.
- Monitored product development and audience response to adapt marketing and promotion campaigns accordingly.
- Tracked sales and effectiveness of sales campaigns to optimize department planning and initiatives.
- Collected performance data on each promotion to better plan future events.
- Alerted and contacted clients about account or informational issues to maintain high levels of customer satisfaction.
- Directed production of all advertising materials, including preparing copy, evaluating proofs and enhancing layouts.
- Motivated team members to meet and exceed sales targets.
Education
University Of Puerto Rico, Rio Piedras CampusSan Juan
Bachelor of Arts from French Studies
University Overview
Skills
- Account and vendor relationship management
- Project Management
- Basecamp and Jira
- Design thinking
- Multimedia production
- Project scoping
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Timeline
Creative Project Manager II
Bold
12.2024 - 04.2025
Creative Project Manager
Bold
10.2023 - 12.2024
Technical Program Manager
Bold
10.2022 - 11.2023
Creative Project Coordinator
Bold
12.2021 - 10.2022
Project Management Specialist
Perfect Storm
10.2020 - 05.2021
Jr. Account Executive
Buena Vibra Group Inc.
05.2019 - 08.2020
University Of Puerto Rico, Rio Piedras Campus
Bachelor of Arts from French Studies
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