Nicole Ramos Rodriguez
Aguada
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Fast Food Employee
Burger King
Wimauma, Florida
07.2021 - 02.2022
- Processed payments with cash register and credit card machines.
- Assisted in closing procedures such as counting money, restocking supplies, cleaning equipment and organizing storeroom inventory.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Fast Food Employee
Churchs Chicken
Aguada , Puerto Rico
10.2023 - 12.2024
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Organized order taking station to ensure efficient workflow.
- Performed opening, closing duties such as setting up, breaking down workstations; restocking items; preparing food for service; cleaning station; washing dishes .
Call Center Representative
Telemedik Triple S Vital
Mayaguez
12.2023 - Current
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained strong call control and quickly worked through scripts to address problems.
Bartender
The Peanut Bar
Aguada
03.2024 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Veterinarian Assisting
ADTEC
Skills
- Customer Service
- Call Control
- Data Entry
- Customer Relationship Management
- System Documentation
- Customer communications
Languages
English
Spanish
Timeline
Bartender
The Peanut Bar
03.2024 - Current
Call Center Representative
Telemedik Triple S Vital
12.2023 - Current
Fast Food Employee
Churchs Chicken
10.2023 - 12.2024
Fast Food Employee
Burger King
07.2021 - 02.2022
Veterinarian Assisting
ADTEC