Nicole Soto
San Juan
Summary
Expert in hospitality with a proven track record in high-stakes service and client relations. Demonstrates exceptional coordination skills and a commitment to delivering memorable experiences. Recognized for professionalism, attention to detail, and ability to anticipate client needs, enhancing every interaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mortgage Loan Originator
Money House Inc
03.2024 - Current
- Achieved ranking among Top 10 Originators monthly through exceptional service and client care.
- Guided clients in complex financial decisions using tailored solutions and clear communication.
- Coordinated cross-departmental efforts to ensure smooth, timely closings with logistical precision.
- Excelled in high-pressure environments while maintaining attention to detail across multiple client files.
Sales Trainee – Account Manager Track
TKE
06.2023 - 10.2023
- Trained in managing client accounts and developing personalized service solutions
- Strengthened skills in relationship-building, presentation, and handling fast-paced client demands
Marketing & Recruiting Intern
Northwestern Mutual
05.2022 - 12.2022
- Executed campus outreach and recruiting events to attract top student talent.
- Coordinated marketing initiatives while managing event planning and administrative logistics.
- Gained practical experience in communication, branding, and project support for high-profile office.
Education
BBA - Marketing
Florida International University (FIU)
Miami, FL05.2023
Skills
- Hospitality & Guest Services
- Client Relationship Management
- Communication & Public Speaking
- Sales & Persuasion
- Bilingual: English & Spanish
Certification
Event Marketing: How to Create a Successful Event Series (In Progress) – Udemy
Timeline
Mortgage Loan Originator
Money House Inc
03.2024 - Current
Sales Trainee – Account Manager Track
TKE
06.2023 - 10.2023
Marketing & Recruiting Intern
Northwestern Mutual
05.2022 - 12.2022
BBA - Marketing
Florida International University (FIU)
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