Nicole Vázquez Santiago

• Generated reports detailing findings and recommendations. Accomplished sustainment of DC performance and utilization efficiency on expecting parameters.
• Maintained Engineer Labor Standards and updated Warehouse Management System (Blue Yonder) for accuracy.
• Cultivated relationships with industry leaders and within company to share tips and information.
• Conducted system analysis and partnered with DC leadership for implementation to maintain and improve departments results. Evaluated staff performance and provided coaching to address inefficiencies.
• Developed and updated tracking spreadsheets for performance and incentive payout monitoring and reporting. Conducted regular reviews of operations and identified areas for improvement.

• Managed and coordinated activities for Inbound Department. Monitored deliveries, KPI's, defined resource needs and worked within budget and staffing parameters to meet business objectives.
• Supervised team of 11 employees and oversaw all activities for the accuracy and integrity of Inventory Movement. Managed performance through job performance assessment, progress summaries, retraining and performance improvement plan.
• Directed associates with fair and consistent practices in daily operations and monitored to maintain high degree of productivity, safety, service and quality.
• Investigated operational errors to determine root cause and recommended corrective actions.
• Member in Center of Excellence Program - Performed audit process site wide to ensure SOP compliance within network DC's.

Onsite partner supporting the deployment, sustainment of Lean program by ensuring continuous improvement ideas are captured, completed and monitored.