Summary
Overview
Work History
Education
Skills
Timeline
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Niguel A. MORRIS SANTIAGO

Toa Alta,Puerto Rico

Summary

Dedicated electoral training specialist with experience in educating new personnel and high school students on voting procedures and democratic participation. Skilled in workshop coordination, public speaking, and instructional material development. Passionate about civic education and empowering communities through clear, accessible training on electoral processes.

Overview

4
4
years of professional experience

Work History

Técnico de Educación y Administración Electoral

Comisión Estatal de Elecciones
San Juan, Puerto Rico
03.2025 - Current
  • Trained new technicians on operational procedures and equipment handling techniques.
  • Provided technical support to election staff during voting operations.
  • Coordinated and facilitated electoral orientation workshops for poll workers, voters, and election personnel, ensuring compliance with protocols established by the Puerto Rico State Elections Commission (CEE).
  • Developed and implemented educational materials and training modules on electoral processes, vote counting technology, and incident management.
  • Collaborated on civic education initiatives aimed at promoting voter participation and increasing public understanding of the democratic system.

Sales Associate

Zara
San Juan, Puerto Rico
06.2024 - 03.2025
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Manager's Assistant

Studio F
Guaynabo, Puerto Rico
11.2023 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and sales expectations.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled meetings and managed calendar.
  • Attended monthly sales meetings and reported pertinent information to employees.

Key Holder

Kury Jewelry
San Juan, Puerto Rico
11.2021 - 11.2023
  • Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased sales through personalized customer interaction and understanding their specific jewelry preferences.

Team Leader, Sales Operations

Claro Puerto Rico
Bayamón, Puerto Rico
03.2021 - 11.2021
  • Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
  • Recorded contact information of customers and potential customers in internal database.
  • Maintained strict adherence to visual merchandising guidelines, ensuring brand consistency throughout the retail environment.

Education

Bachelor of Arts - Communications

Universidad Sagrado Corazón
San Juan, PR
05.2027

High School Diploma -

Miguel Meléndez Muñoz
Bayamón, PR
05.2021

Skills

  • Teamwork and collaboration
  • Exceptional customer service
  • Reliable and punctual
  • Problem-solving skills
  • Team collaboration
  • Training and development
  • Educational material development
  • Staff education and training
  • Effective communication

Timeline

Técnico de Educación y Administración Electoral

Comisión Estatal de Elecciones
03.2025 - Current

Sales Associate

Zara
06.2024 - 03.2025

Manager's Assistant

Studio F
11.2023 - 05.2024

Key Holder

Kury Jewelry
11.2021 - 11.2023

Team Leader, Sales Operations

Claro Puerto Rico
03.2021 - 11.2021

Bachelor of Arts - Communications

Universidad Sagrado Corazón

High School Diploma -

Miguel Meléndez Muñoz

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Niguel A. MORRIS SANTIAGO