Nikaury Cintron Gomez

• Maintained confidentiality of records relating to children treatment.
• Guided students in developing skills and strategies for dealing with problems.
• Designed safe and supportive environment for clients to discuss issues.
• Offered guidance and advice to help cultivate self-esteem and community involvement.
• Implemented and developed core counseling programs to meet each individual's specific and varying needs.
• Facilitated weekly group sessions to encourage self-reflection and problem-solving.
• Organized and executed lesson plans daily to encourage critical thinking and problem solving skills.
• Maintained confidentiality of records relating to clients' treatment.
• Guided students in developing skills and strategies for dealing with problems.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness
• Handled large shipments and deliveries of store supplies and merchandise.

• Served as liaison between parents and students.
• Supported teachers in learning and applying new skills through meaningful professional development.
• Met with parents of prospective students to discuss student needs and school offerings.
• Handled disciplinary referrals with calm, logical approach to student behavior.
• Verified student grades, attendance and schedules.
• Communicated with parents to encourage active parental participation in education.
• Counseled students about rules and policies during school assemblies.
• Studied assessment information covering students, teachers and school operations to formulate improvement plans.

• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
• Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Operated industrial washing machines and dishwashers to clean linens and dishware.

• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Taught children to organize toys, wash hands, and share by leading by example.
• Kept children between ages of 3 months and 12 years old safe and secure with vigilant oversight.
• Interpreted for Spanish-speaking parents and guardians
• Read stories, sang songs and facilitated creative play.
• Implemented daily routines and activities to stimulate and engage children.

• Managed customer accounts, responding to inquiries and resolving customer service issues
• Assisted customers with sales needs such as inventory and shipping questions.
• Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
• Coordinated responses and resources to handle special client requests.
• Sales operation, phoning sales, in-home sales, management in sales, timing, math and people

Assistance in the office to file patient paperwork through the computer and keep an organized work station for the rest of the team to complete their objectives faster without any old or incorrect information. Being an important aide to the team while creating more efficient ways to keep organized and on track. My supervisor has complemented my fast pace and the new methods I added for more efficiency.