Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

NIKIYAH GERSON

St. Croix

Summary

Laboratory Technician with proven ability to lead teams and drive impactful results in fast-paced environment. Skilled in analytical techniques, quality control, and safety protocols. Known for adaptability, strong collaboration, and reliability. Ready to enhance laboratory operations and contribute to future advancements with the right team.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Lab Technician Supervisor

Amspec
11.2022 - 07.2025
  • Supervised daily laboratory operations, ensuring compliance with safety protocols and quality standards.
  • Certified in testing amongst various product grades. Etc Gas, Diesel, Aviation, Fuel Oil.
  • Trained and mentored junior technicians in laboratory techniques and equipment usage.
  • Optimized workflow processes, enhancing laboratory efficiency and accuracy in testing procedures.
  • Implemented new diagnostic procedures, improving turnaround times for critical test results.
  • Enhanced lab efficiency by streamlining daily workflows and implementing standardized processes.
  • Achieved timely completion of projects by setting clear goals, monitoring progress, and adjusting resources as needed.

Administrative Support Specialist

Acute Alternative Medical Group
01.2021 - 11.2022
  • Processing patients
  • Provide patient care and reassurance
  • Organized company events and meetings, ensuring they were executed flawlessly and within budget.
  • Collaborated with healthcare providers to streamline patient intake processes.
  • Insurance verifications
  • Administrative duties
  • Implemented electronic filing system, improving document retrieval efficiency.
  • Managed scheduling and coordination of appointments for medical staff and patients.

Enumerator

United States Census Bureau
03.2020 - 10.2020
  • Creating survey sheets
  • Interpret interview questions to assist people in understanding them
  • Conducted comprehensive surveys to gather accurate demographic data across assigned geographic areas.
  • Ensured data integrity by cross-referencing responses with established census guidelines and protocols.
  • Implemented quality control measures to verify accuracy of collected information and enhance overall reliability of results.

Special Service Associate

Home Depot
08.2016 - 03.2019
  • Proved excellent customer service,
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Ensuring customer transactions are processed quickly and accurately.
  • Process Checkout and/or Return transactions
  • Resolved customer complaints effectively, improving satisfaction ratings.
  • Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.

Education

High School -

St. Croix Educational Complex
06.2015

Bachelor of Science - Communications program

University of The Virgin Islands
St. Croix
05-2026

Skills

  • Sample preparation
  • Chemical handling
  • Trained in AIMS
  • Laboratory safety protocols
  • Multi-tasking in a fast-paced environment
  • Diplomacy and tact
  • Patient care
  • Trained in customer safety
  • Sales
  • Microsoft Office Skills
  • Hazardous materials
  • Data collection

Certification

  • Basic Life Support (04/2021 - Present)
  • CPR and AED certified
  • Certified Lab Technician, AMSPEC

Affiliations

  • NABJ (11/2019 - Present)
  • Treasurer

Timeline

Lab Technician Supervisor

Amspec
11.2022 - 07.2025

Administrative Support Specialist

Acute Alternative Medical Group
01.2021 - 11.2022

Enumerator

United States Census Bureau
03.2020 - 10.2020

Special Service Associate

Home Depot
08.2016 - 03.2019

High School -

St. Croix Educational Complex

Bachelor of Science - Communications program

University of The Virgin Islands

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NIKIYAH GERSON