Summary
Overview
Work History
Education
Skills
Timeline
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Ninette Vicens Diaz

Mayagüez

Summary

Dynamic administrative professional with a proven track record at Empresa Santos Velez, excelling in report preparation and financial management. Adept at training staff and enhancing customer service, I leverage strong problem-solving skills to drive efficiency and accuracy in operations. Committed to delivering high-quality results and fostering team collaboration.

Overview

36
36
years of professional experience

Work History

Administrative Assistant

Empresa Santos Velez
Mayaguez
07.2017 - Current
  • Prepared detailed reports and presentations, facilitating informed decision-making.
  • Managed expense reports efficiently, maintaining financial integrity.
  • Compiled comprehensive reports and presentations, ensuring accuracy and clarity.

Administrator

SVS Gas Station
Mayaguez
08.1997 - 06.2017
  • Managed daily operations, ensuring smooth workflow and staff coordination.
  • Supervised inventory levels, organizing stock and replenishing supplies efficiently.
  • Trained new employees on safety protocols and customer service standards.

Banking Customer Service Representative

RG Premier Bank
Mayaguez
05.1989 - 06.1997
  • Assisted customers with account inquiries and transaction processing.
  • Educated clients on banking products and services for better financial decisions.
  • Maintained accurate customer records using banking software systems.
  • Conducted training sessions for new staff on customer service protocols.

Education

Certificate of Technical Studies - Secretarial With Word Processing

Instituto de Banca de PR
Mayaguez
05-1990

High School Diploma -

Colegio de La Milagrosa
Mayaguez, PR
05-1984

Some College (No Degree) - Business Administration

Interamerican University of PR
San German PR

Skills

  • Report Preparation
  • Financial Management
  • Office Software
  • Data Analysis
  • Staff Training
  • Customer Service
  • Problem Solving

Timeline

Administrative Assistant

Empresa Santos Velez
07.2017 - Current

Administrator

SVS Gas Station
08.1997 - 06.2017

Banking Customer Service Representative

RG Premier Bank
05.1989 - 06.1997

Certificate of Technical Studies - Secretarial With Word Processing

Instituto de Banca de PR

High School Diploma -

Colegio de La Milagrosa

Some College (No Degree) - Business Administration

Interamerican University of PR

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Ninette Vicens Diaz