Noel A. Rodriguez Rivera
Arecibo
Summary
Desarrollador de software junior comprometido con el desarrollo de soluciones tecnológicas innovadoras y eficientes que mejoren la eficacia empresarial. Experto en servicio al cliente y resolución de problemas, asegurando la entrega del proyecto dentro de los plazos establecidos y superando las expectativas del usuario final. Dedicado a la formación y colaboración continuas para proporcionar valor a largo plazo.
Overview
2
2
years of professional experience
Work History
Driver
Uber Eats
Arecibo
09.2024 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Accepted payment from customers through cash, credit cards, or mobile payments.
- Maintained cleanliness of interior and exterior of vehicle.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
Junior Software Developer
Market Pink Agency
06.2024 - Current
- Designed and implemented a user-friendly client forms and database to optimize operational efficiency for our clients
- Effectively communicated the system's value proposition to potential clients through engaging demos, resulting in successful conversions
Owner
Airbnb
09.2023 - Current
- Manage property listings on Airbnb platform, including creating detailed descriptions and uploading high-quality photos
- Communicate with guests to coordinate check-in and check-out procedures, address inquiries, and provide recommendations for local attractions and amenities
- Maintain property cleanliness and upkeep to ensure a positive guest experience
- Manage bookings, reservations, and payments through the Airbnb dashboard
Software Developer
Puerto Rico Computer
11.2022 - 09.2023
- Provide our customers with excellent service by taking charge of the company's payroll project, which aims to provide quality software to various companies throughout the country so that they can carry out all the required payroll processes to be able to pay their employees
- Tools used include PHP, MySQL, among others
- Interact directly with customers to understand any issues they may have with the software and proceed to make the necessary changes in the code to resolve the situation
- Work with the databases and identify if there are problems with the data provided by the clients
- Implemented Agile methodology, resulting in increased collaboration and faster project delivery
- Collaborated within a Scrum team to successfully develop and deliver projects on time while meeting all requirements
- Contributed significantly to improve the efficiency of the payroll process and maintain compliance with tax regulations
- Demonstrated advanced programming and problem-solving skills through the management of a critical business project
- Modified the company's payroll project code to include accurate additional tax calculations in dollars and percentages
- Developed new functions to perform tax calculations based on the marital status of clients
- To provide solutions to situations in existing applications, I became familiar with Laravel frameworks and Odoo enterprise resource planning software
- This knowledge will allow me to solve information input problems with the existing databases in the applications, in addition to developing forms to collect data, among other tasks
- I implemented the functionality in the payroll project to generate report files in Excel format with the information from employees' checks according to a determined period
- Work collaboratively with my fellow developers solving any other situation that arises in other projects
Education
B.S. - Computer Science
Universidad Interamericana de Puerto Rico
Arecibo, Puerto Rico01.2022
B.S. - Business Administration
Universidad Ana G. Méndez
Barceloneta, Puerto RicoSkills
- HTML
- CSS
- JavaScript
- UI
- UI Policies
- Workflow
- Catalog Client Scripts
- MySQL
- PHP
- Python
- Problem-solving
- Teamwork
- Communication skills
- Fast learning
- Adaptability
- Customer focus
- Time management
- Materials Transport
- Delivery pickup
- GPS and route planning
- Safe driving techniques
- Load monitoring
- Vehicle Inspection
- Passenger Assistance
- Appointment Scheduling
Programmingskills
HTML, CSS, JavaScript, UI Policies, Workflow, Catalog Client Scripts, JavaScript, MySQL, PHP, Exposed to Python, JavaScript
Universityprojects
- ServiceNow Applications/Catalog Development, Developed ServiceNow Applications and Catalogs utilizing platform tools like UI Policies, Catalog Client Scripts, and Script Includes.
- Medical Diary Website, Developed a dynamic website using PHP/MySQL/HTML/CSS/Bootstrap for senior citizens to document medical information.
- Weather Forecast Website, Implemented a website providing weather forecasts using API calls.
- Local Church Website, Created a website for a local church providing contact information and announcements.
Languages
Spanish
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Driver
Uber Eats
09.2024 - Current
Junior Software Developer
Market Pink Agency
06.2024 - Current
Owner
Airbnb
09.2023 - Current
Software Developer
Puerto Rico Computer
11.2022 - 09.2023
B.S. - Computer Science
Universidad Interamericana de Puerto Rico
B.S. - Business Administration
Universidad Ana G. Méndez
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