Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noemi Ramos Sanchez

Toa Baja

Summary

Seasoned HR leader with a robust background at Diamonds International, adept in HR Analytics and Leadership Development. Excelled in enhancing organizational efficiency and fostering employee engagement, achieving significant milestones in talent acquisition and staff training. Hardworking and experienced professional with proven knowledge of employee empowerment, grievance proceedings, and event planning. Aiming to leverage my abilities to successfully fill the role on your team.

Overview

13
13
years of professional experience

Work History

Supervisor

We Work Weekends
San Juan
02.2025 - 08.2025
  • Supervised the work of other employees to ensure productivity and efficiency.
  • Responsible for uploading pictures as timestamps to track progress and maintain accountability.
  • Provided support and guidance to staff, ensuring that operational standards were consistently met.

Sales Representative

T-Mobile
Hialeah
02.2024 - 11.2024
  • Duties consist of the following: Cashier, Tapestry, Answer Phones, Attend Customers, Check Credit, Problem solving, Inventory, Advise Customers of Upgrades, Pricing and Promotions, Consultation regarding customer account.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Teacher

Atlantic Private School
Coral Springs
03.2023 - 11.2023
  • Taught motor skills to the children from ages 10 months to 2 years old.
  • Assist other teachers.
  • Organized and clean classroom.
  • Interacting with children.
  • Provide first aid when necessary.
  • Assisting with speech therapy.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cashier Supervisor

Diamonds International
San Juan
04.2022 - 10.2022
  • Supervised 2 other cashiers.
  • Customer Service.
  • Answered the phones.
  • Sales.
  • Cashier work.
  • Data Entry.
  • Verified all transactions and closed register.
  • Submit all summary transactions to billing.
  • Trained all new hires.
  • Demonstrated expertise in managing cashier operations, training staff and resolving customer inquiries.
  • Assisted customers with product selection, answered questions regarding store promotions.
  • Instructed staff on proper use of registers as well as closing out procedures at end of day and shift.
  • Monitored staff performance ensuring compliance with established standards of quality assurance.

Human Resources Assistant Manager

Diamonds International
San Juan
04.2020 - 04.2022
  • In charge of preparing weekly schedules for employees.
  • Answer phone calls from other associates from out of the county to provide information regarding general questions of the company.
  • Schedule and was part of the interview panel for hire.
  • Marketing.
  • Assist with delivering jewelry to the jeweler.
  • Depositing company's monies in the bank monthly.
  • Responsible for petty cash.

Sales Associate Specialist

Diamonds International
San Juan
03.2019 - 03.2020
  • Customer Service.
  • Sales Floor.
  • Provide merchandise information.
  • Advising customers of specials.
  • Assist with cleaning the showroom.
  • Learned all types of name brand and quality of jewelry.
  • Sold diamonds, watches and other types of jewelry.
  • Writing of sales receipts.
  • Successfully achieved monthly sales goals by actively engaging with customers and promoting products and services.
  • Demonstrated ability to identify customer needs and provide appropriate solutions.
  • Handled cash transactions accurately while maintaining security protocols.
  • Provided exceptional customer service while ensuring total satisfaction with every purchase experience.

Front Desk Receptionist

Quest Technology
Medley
02.2016 - 04.2016
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Performed data entry and administrative duties such as filing, scanning documents, updating databases.
  • Handled multi-line phone system and promptly transferred calls.

Data Entry Clerk

State Attorney Office
Downtown Miami
01.2013 - 11.2015
  • Data Entry.
  • Prepared written summaries outlining key points from depositions or witness statements.
  • Researched applicable statutes, regulations, case law and other resources when necessary.
  • Provided administrative support to the district attorney's office, such as scheduling meetings and appointments.
  • Analyzed complex legal documents for potential discrepancies or inaccuracies.
  • Evaluated new evidence presented by defense counsel prior to trial proceedings.
  • Deliver cases to judges.

Education

GED -

Continental Academy
Miami, Florida
05.2014

Skills

  • Suite
  • Excel
  • Communication Skills
  • Customer Service
  • Safety Principles
  • Profit-Based Sales Targets
  • Customer Demand Planning
  • Employee Onboarding
  • Payroll Management
  • Recruitment
  • Sales
  • Sales Promotion
  • Administrative Operations
  • Leadership Development
  • Employee Engagement
  • Interviewing
  • Organization Development
  • Training Activities
  • Scheduling
  • Call Centers
  • Filing Skills
  • Data Entry Skills
  • Event Management
  • Hard Work and Dedication

Timeline

Supervisor

We Work Weekends
02.2025 - 08.2025

Sales Representative

T-Mobile
02.2024 - 11.2024

Teacher

Atlantic Private School
03.2023 - 11.2023

Cashier Supervisor

Diamonds International
04.2022 - 10.2022

Human Resources Assistant Manager

Diamonds International
04.2020 - 04.2022

Sales Associate Specialist

Diamonds International
03.2019 - 03.2020

Front Desk Receptionist

Quest Technology
02.2016 - 04.2016

Data Entry Clerk

State Attorney Office
01.2013 - 11.2015

GED -

Continental Academy
Noemi Ramos Sanchez