Norman M. Hernandez Montanez

• Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
• Diagnosed mechanical problems using specialized computer software and diagnostic tools.
• Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
• Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
• Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
• Adjusted headlights for proper alignment per customer request.
• Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
• Performed drive ability tests on vehicles after repairs were completed.
• Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
• Maintained a clean working environment at all times.
• Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
• Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
• Completed repairs and maintenance to major vehicle models to meet safety specifications.
• Conducted routine servicing on fuel, electrical and cooling systems.
• Removed, replaced, balanced and rotated new or used tires to maintain on-road safety

Performed routine maintenance ,repair and

diagnosis on PHEV ,Hybrid and Electric Vehicules