Normarie Santiago Cruz
970 N Downing St Denver Colorado
Summary
Professional, reliable team player with background in customer service and operations in fast-paced environments. Known for enhancing team collaboration and achieving results through adaptability and effective communication. Skilled in managing inventory, providing excellent customer service, and maintaining clean and safe workspace.
Overview
6
6
years of professional experience
Work History
Horse Groom
Hacienda Punta Borinquen
06.2024 - Current
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Led horses from stables to fields and back to maintain control of animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
Event Specialist
Crossmark
02.2023 - 12.2024
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
Server
Rest. El Fogon De Abuela
01.2019 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Animal Science
Universidad De Puerto Rico
Mayagüez05-2023
Skills
- Active listening
- Team collaboration
- Problem resolution
- Microsoft Excel
- Strong work ethic
- Exceptional customer service
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Horse Groom
Hacienda Punta Borinquen
06.2024 - Current
Event Specialist
Crossmark
02.2023 - 12.2024
Server
Rest. El Fogon De Abuela
01.2019 - 03.2023
Bachelor of Science - Animal Science
Universidad De Puerto Rico
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