Nydia Y. Toledo Garcia
Vega Alta
Overview
25
25
years of professional experience
Work History
President
Laboratorio Clinico Caparros LLC.
Utuado, Puerto Rico
08.2020 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
Business Administrator
NYT CORP.
Guaynabo, Puerto Rico
09.2015 - 08.2020
- Managed day-to-day development issues.
- Contributed to economic success by participating in budgeting process.
- Developed strong relationships with clients and vendors, ensuring timely communication and issue resolution.
- Reduced errors in accounting and financial reporting by modifying current processes.
Senior Specialty Sales Representative
Abbvie
San Juan, Puerto Rico
01.2013 - 09.2020
- Streamlined internal communication processes between sales and other departments, improving overall efficiency within the organization.
- Conducted comprehensive market analysis to identify trends, opportunities, and competitive threats.
- Mentored junior sales representatives, enhancing their product knowledge and boosting overall team performance.
- Organized educational seminars and events for healthcare professionals, fostering awareness of product benefits and applications.
- Participated in trade shows and conferences as a company representative, promoting brand visibility while networking with prospective clients.
- Increased product sales by developing and executing strategic marketing plans.
- Expanded market presence by identifying and targeting new opportunities within the specialty pharmaceutical industry.
- Adhered strictly to all regulatory requirements and guidelines, ensuring the ethical promotion of specialty pharmaceutical products.
Medical Sales Representative
Abbott
Carolina, Puerto Rico
04.2000 - 12.2012
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
Education
BBA - Business Administration
Inter American University of Puerto Rico
Arecibo, Puerto RicoSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Employee management
- Budgeting and financial management
- Office administration
- Business administration
Timeline
President
Laboratorio Clinico Caparros LLC.
08.2020 - Current
Business Administrator
NYT CORP.
09.2015 - 08.2020
Senior Specialty Sales Representative
Abbvie
01.2013 - 09.2020
Medical Sales Representative
Abbott
04.2000 - 12.2012
BBA - Business Administration
Inter American University of Puerto Rico