Odamara Arroyo Felix
Caguas
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Neuro Intensive Care Unit Supervisor
Sistema de Salud Menonita
Caguas, PUERTO RICO
09.2023 - Current
- Evaluated employee performance on a regular basis using measurable criteria such as quality assurance metrics.
- Managed inventory, ensuring adequate stock levels and timely procurement of supplies.
- Completed preventive maintenance, troubleshot malfunctions and coordinated repairs for medical and administrative equipment.
- Participated in organizational change initiatives by providing input on potential solutions and communicating changes effectively.
- Coordinated ongoing educational objectives to enhance staff competencies in safety, quality, and core measures.
- Mentored nursing staff and set unit goals and standards.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Evaluated assigned staff and met one-on-one with employees to discuss concerns and problems.
- Developed and implemented strategies for improved workflow processes.
- Conducted regular staff meetings to ensure open communication between departments.
- Collaborated with other supervisors on special projects or initiatives that impacted the entire department.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Stocked medical supplies, medications, and equipment to maintain essential items for unit.
- Guided employees in handling difficult or complex problems.
- Coordinated with other departments to facilitate smooth workflow and achieve company objectives.
- Analyzed unit performance metrics, identifying trends and areas for improvement.
- Assisted with the recruitment, hiring, orientation and training of new employees.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Developed budgets in coordination with upper management, monitoring expenditures throughout the fiscal year.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored daily operations and performance of unit personnel, providing guidance and feedback as needed.
Neuro Intensive Care Unit Nurse Manager
Hospital Hima San Pablo
Caguas, PUERTO RICO
07.2022 - 09.2023
- Led initiatives to improve patient safety and quality of care, staying updated with the latest ICU practices and technologies.
- Participated in educational activities for staff nurses regarding evidence based practice initiatives.
- Participated in clinical rounds with physicians, offering insights from nursing perspective to inform patient care decisions.
- Participated in development, implementation and evaluation of action plans for continuous performance improvement.
- Provided leadership role in organizing ICU unit operations including staffing assignments and scheduling shifts.
- Developed and maintained professional relationship with members of health care team, patient, and patient's family.
- Developed policies, procedures and protocols related to critical care nursing services within facility guidelines.
- Supported appropriate orientation, education, credentialing, and continued professional development of associates.
- Conducted daily rounds to evaluate overall status of patients in ICU unit.
- Collaborated with multidisciplinary team to develop individualized plans of care for each patient.
- Helped monitor, maintain and improve nursing-sensitive indicators, core measures and other identified outcome metrics.
- Implemented infection control measures to prevent the spread of infections within the ICU.
- Assessed ICU patients each shift to ascertain vitals and key information.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for ICU patients.
- Contributed to the development and revision of ICU policies and procedures to improve patient outcomes and workflow efficiency.
OBGyn, Neonatal & Pediatrics Nurse Manager
Hospital Hima San Pablo
Caguas, PUERTO RICO
02.2023 - 08.2023
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Monitored patient responses to treatments, adjusting nursing care plans as necessary for optimal outcomes.
Neuro Intensive & Cardiac Intensive Supervisor
Hospital Hima San Pablo
Caguas, Puerto Rico
01.2020 - 07.2022
- Set specific goals for projects to measure progress and evaluate end results.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Assessed company operations for compliance with safety standards.
- Monitored operations and reviewed records and metrics to understand company performance.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Maintained positive working relationship with fellow staff and management.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Implemented strategies to take advantage of new opportunities.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Neuro ICU Registered Nurse
Hospital Hima San Pablo
Caguas, Puerto Rico
02.2019 - 03.2020
- Provided direct patient care in a high acuity environment with complex medical needs.
- Assessed patient neurological status and monitored vital signs.
- Resuscitated and stabilized patients with complex cerebral injuries and disorders.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Performed therapeutic nursing care interventions for patients with neurosurgical and neurological injuries.
- Assessed patients for delirium risk factors, managing pain, sedation and agitation.
- Provided emotional support to patients and their families during difficult times.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Coordinated care for critical issues such as cerebral edema and intracranial pressure, hemodynamic instability and spinal injuries.
- Instructed new employees on proper techniques for providing neuro ICU nursing care.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Provided emotional support to family members affected by their loved one's illness or injury.
- Demonstrated excellent communication skills while interacting with patients and families during difficult times.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Surgery and Telemetry Registered Nurse
Hospital Pavia
Santurce, Puerto Rico
05.2018 - 02.2019
- Performed venipuncture for lab draws when needed.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Administered intravenous fluids, medications and other therapies as ordered by physician.
- Provided care to patients in a variety of settings, including critical care units, medical-surgical units, and emergency departments.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Assessed and monitored patient conditions using telemetry equipment.
- Recorded patients' medical history, vital statistics, and test results in electronic medical records.
- Conducted assessments on newly admitted patients.
- Participated in quality improvement initiatives within the unit.
- Administered medications in proper dosages as detailed by physicians on patient charts.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Maintained current knowledge of healthcare trends, standards of care, treatments, drugs and therapies used in the field of Telemetry nursing.
- Monitored medications and reviewed lab results.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Utilized telemetry to monitor patients cardiac status.
Education
Master of Science - Adults And Elderly, Nursing Manager Rol
Columbia Central University
Caguas, PR08-2024
Bachelor of Science - Nursing Sciente
University of Puerto Rico
Humacao, PR05-2017
Skills
- Mentoring
- Team management
- Nurse scheduling
- Medication monitoring
- Infection control
- Records maintenance
- Regulatory compliance
- Supply management
- Documentation review
- Report preparation
- Staff training
- Staff development
- Assignment delegation
- Quality control
- Staff scheduling
- Policy implementation
- Operations management
Certification
- Preceptorship in Nursing, San Juan Bautista School of Medicine Caguas, PR
- Curso de Stroke, Hospital MEnonita Caguas, PR
- Workshop Clinical Interventions in the Management of Patients with Stroke, Primary Stroke Center Hima San Pablo Caguas, PR
- Fundamentals of Critical Care Support: Obstetrics, Society of Critical Care Medicine
- Fundamentals of Critical Care Support: Adults, Society of Critical Care Medicine
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Secretary of the University Association of Nursing Students, University of Puerto Rico in Humacao, PR 2015-2017
Timeline
Neuro Intensive Care Unit Supervisor
Sistema de Salud Menonita
09.2023 - Current
OBGyn, Neonatal & Pediatrics Nurse Manager
Hospital Hima San Pablo
02.2023 - 08.2023
Neuro Intensive Care Unit Nurse Manager
Hospital Hima San Pablo
07.2022 - 09.2023
Neuro Intensive & Cardiac Intensive Supervisor
Hospital Hima San Pablo
01.2020 - 07.2022
Neuro ICU Registered Nurse
Hospital Hima San Pablo
02.2019 - 03.2020
Surgery and Telemetry Registered Nurse
Hospital Pavia
05.2018 - 02.2019
- Preceptorship in Nursing, San Juan Bautista School of Medicine Caguas, PR
- Curso de Stroke, Hospital MEnonita Caguas, PR
- Workshop Clinical Interventions in the Management of Patients with Stroke, Primary Stroke Center Hima San Pablo Caguas, PR
- Fundamentals of Critical Care Support: Obstetrics, Society of Critical Care Medicine
- Fundamentals of Critical Care Support: Adults, Society of Critical Care Medicine
Master of Science - Adults And Elderly, Nursing Manager Rol
Columbia Central University
Bachelor of Science - Nursing Sciente
University of Puerto Rico
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