Omar Delgado DelValle
Gurabo
Summary
Dynamic leader with proven expertise in team motivation and problem-solving, honed across roles at Don Collins Cigars and the Marine Corps. Excelled in boosting sales figures, enhancing team performance, and managing high-value assets. Skilled in people management and work planning, consistently achieving elevated customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Team Leader
Don Collins Cigars
01.2025 - Current
- Direct team operations, maintain productivity standards, and elevate underperforming aspects.
- Enhance sales figures and boost customer satisfaction while optimizing efficiency.
- Establish efficient workflows to manage start, end, and mid-shift tasks effectively.
Tool Room Manager
Marine Corps
02.2020 - 01.2021
- Directed logistical oversight of military assets valued at over $60,000.
- Optimized equipment schedules to align with operational requirements.
- Directed equipment usage and functionality.
- Tracked and documented maintenance requests and part replacements efficiently.
Sales Associate
Don Collins Cigars
06.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Leader
Marine Corps
01.2021 - 04.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor Of Engineering - Electrical Engineering
Polytechnic University of Puerto Rico
San Juan, Puerto Rico High School Diploma -
Academia Cristo De Los Milagros
Caguas, Puerto Rico05.2018
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Documentation and reporting
Accomplishments
- Earned the United States Marine Corps Corporal’s Course Leaders certificate.
- Earned the Marine Corps Martial Arts Instructor certification.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Leader
Don Collins Cigars
01.2025 - Current
Sales Associate
Don Collins Cigars
06.2023 - 01.2025
Team Leader
Marine Corps
01.2021 - 04.2023
Tool Room Manager
Marine Corps
02.2020 - 01.2021
Bachelor Of Engineering - Electrical Engineering
Polytechnic University of Puerto Rico
High School Diploma -
Academia Cristo De Los Milagros
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