OMAR R. SERRANO ACOSTA
Toa Baja,Puerto Rico
Summary
Export and logistics support professional with experience assisting order management and delivery coordination. Works closely with sales teams to provide order visibility, confirm release status, support pricing adjustments, and ensure on-time delivery using the correct freight. Assists with basic documentation such as Bills of Lading and customer invoices. Organized, reliable, and detail-oriented.
Overview
19
19
years of professional experience
Work History
Customer Service & Export Operations
Puerto Rico Supplies Group
03.2022 - Current
- Support export and logistics operations by coordinating merchandise deliveries within required timelines.
- Work directly with sales teams to provide order visibility and confirm order release status.
- Assist with price changes as directed by sales representatives.
- Ensure accurate freight selection based on order requirements.
- Assist with basic documentation for direct customer orders, including Bills of Lading and customer invoices.
- Communicate with internal teams to support smooth and timely order fulfillment.
Clerk
Walgreens
09.2007 - 03.2022
- Supported merchandise handling and documentation processes.
- Maintained purchase order records and provided documentation to purchasing teams.
- Delivered consistent customer service.
Education
Chef -
Escuela Hotelera de Puerto Rico
Skills
- Export & Logistics Support
- Order Management
- Sales Team Support
- Documentation & Record Keeping
- Microsoft Word & Excel (Basic)
- Time Management
- Teamwork
Languages
Spanish
Beginner
A1
English
Beginner
A1
Timeline
Customer Service & Export Operations
Puerto Rico Supplies Group
03.2022 - Current
Clerk
Walgreens
09.2007 - 03.2022
Chef -
Escuela Hotelera de Puerto Rico