Orlando Ruiz Pantojas
Bayamon
Summary
Attentive Instructor with many years teaching courses. Focused and enthusiastic with strong desire to build positive student rapport and expertise in creating exemplary study guides. Effectively performs wide range of student support duties including counseling students with academic problems and providing encouragement.
Overview
6
6
years of professional experience
Work History
Security Officer
Ranger American
San Juan
09.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Firearms Instructor
Orlando shooting sports
Florida
03.2022 - 06.2024
- Developed and implemented firearms training programs for law enforcement personnel.
- Conducted classroom lectures, practical exercises, and range qualifications.
- Provided instruction on the safe handling of firearms in multiple settings.
- Demonstrated proper shooting techniques to students in a variety of scenarios.
- Assisted with the selection and evaluation of firearms equipment.
- Identified areas where student performance needed improvement and provided corrective guidance.
- Inspected weapons prior to use to ensure safety and operational readiness.
- Monitored student progress throughout the course of instruction and evaluated results at completion.
- Instructed students on proper weapon assembly and disassembly procedures as well as maintenance protocols.
- Created lesson plans that incorporated current tactics, techniques, and technologies relevant to firearms instruction.
- Supported other instructors by providing assistance during class sessions or drills when necessary.
Sales Associate
Florida State Armory
Florida
12.2021 - 03.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Supervisor
Hyatt Regency
Florida
10.2018 - 12.2021
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
Certificate - Firearms
National Rifle Association
Florida 12-2020
High School Diploma -
Instituto De Educación Y Tecnología
Toa Baja 06-2013
Skills
- Customer Services
- Firearms knowledge
- 4473 knowledge
- NFA Items knowledge
- Sales
- Document Management
- Relationship building and management
- Report Generation
- Ammunition handling
- Attention to Detail
- Multitasking Abilities
- Problem-solving aptitude
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Security Officer
Ranger American
09.2024 - Current
Firearms Instructor
Orlando shooting sports
03.2022 - 06.2024
Sales Associate
Florida State Armory
12.2021 - 03.2022
Supervisor
Hyatt Regency
10.2018 - 12.2021
Certificate - Firearms
National Rifle Association
High School Diploma -
Instituto De Educación Y Tecnología