Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Interpreter
Kelly Services Inc. / Language Line Solutions
Remote
05.2024 - Current
Facilitated communication between non-English speaking patients and healthcare providers.
Assisted in the interpretation of medical documents, including patient records and discharge summaries.
Interpreted verbal conversations between individuals with limited English proficiency.
Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
Adhered to ethical codes protecting information confidentiality.
Front Desk Associate
Crunch Fitness
Caguas
12.2023 - 05.2024
Handle customer inquiries in person and over the phone providing information about membership options, services, and facilities
Manage cash transactions, including collecting membership dues, processing payments, and reconciling daily cash drawers
Respond to and resolve member concerns, complaints, and issues in a timely and courteous manner, escalating to management when necessary.
Operations Supervisor
The Four Financial
Davenport
02.2021 - 08.2023
Ensured all incoming merchandise was processed and handled with quality control
Responsible for the different systems and equipment.
Directed employees on how to use equipment properly and safely.
Trained new employees on proper job functions and company policies and procedures.
Developed and implemented standard operating procedures to ensure efficient workflow.
Cook
Chili's
Caguas
02.2020 - 02.2021
Prepared and cooked food items (including and not limited to: pasta and salad station, flat top station, fryer, etc.) to ensure the highest quality service
Kept the kitchen organized and running efficiently
Ensured proper food handling and sanitation.
History/ Music Teacher
Central Pointe Christian Academy
Kissimmee
08.2017 - 06.2019
Developed, planned, and implemented curriculum, lesson plans, and educational programs for students
Supervised classes to ensure all students were learning in a safe and productive environment
Prepared and distributed periodic progress reports and semester report cards.
Collaborated with other teachers in order to create innovative projects that involve multiple disciplines such as art, theatre, dance.
Performed regular assessments of student development to measure progress and adjust instruction accordingly.
Education
Bachelors of Arts in Criminal Justice and Criminology -
Ana G. Mendez
06.2024
Skills
Operations Management
Quality Control
Inventory Management
Food Safety and Sanitation
Progress Reporting
Team Leadership
Problem-Solving
Multitasking
Customer Service
Adaptability
Organizational Skills
Critical Thinking
Decision Making
Interpersonal Skills
Presentation Skills
Ethical Judgment
Work Ethics
Client Support
Spanish Fluency
Interpersonal Communication
Memory retention
Terminology Management
Fluent Bilingualism
Consecutive Translation
Confidential Information Protection
Active Listening
Reliability
Task Prioritization
Problem-solving aptitude
Languages
Spanish
English
Timeline
Interpreter
Kelly Services Inc. / Language Line Solutions
05.2024 - Current
Front Desk Associate
Crunch Fitness
12.2023 - 05.2024
Operations Supervisor
The Four Financial
02.2021 - 08.2023
Cook
Chili's
02.2020 - 02.2021
History/ Music Teacher
Central Pointe Christian Academy
08.2017 - 06.2019
Bachelors of Arts in Criminal Justice and Criminology -
Ana G. Mendez
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