Osvaldo Padilla Diaz
Catano,PR
Summary
Accomplished and analytical technology professional with an extensive background in strategic management, project and program oversight, and technological innovation, amassed over 26 years of dedicated experience. Distinguished for driving operational excellence and implementing cutting-edge technology solutions within healthcare, finance and government sectors. Demonstrated leadership in managing cross-functional teams, achieving significant cost reductions, and enhancing system efficiencies. Articulate communicator and strategic thinker, adept at developing comprehensive project documentation and facilitating impactful training sessions. Renowned for mentoring prowess, fostering team collaboration, and steering organizational transformations through adept change management and policy development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Freelance Project Manager Consultant
MMM Healthcare
07.2018 - Current
- Identified project risks and implemented effective mitigation strategies, ensuring successful project outcomes.
- Managed large-scale projects from inception to completion, ensuring seamless transition between phases while maintaining strict adherence to deadlines and budgetary constraints.
- Developed strong relationships with stakeholders by demonstrating professionalism and commitment to achieving desired outcomes.
- Developed and maintained comprehensive project documentation for better communication and organization among team members.
- Led diverse teams through challenging projects, fostering positive working environment that encouraged innovation and collaboration.
- Managed budgets and resources effectively, optimizing costs while maintaining high-quality deliverables.
- Optimized resource allocation across multiple concurrent projects by developing efficient schedules that minimized conflicts or delays in deliverables.
Information Systems Manager
Puerto Rico Housing Finance Authority
01.2017 - 07.2018
- Planned, coordinated and supervised all IT network and client computer operations.
- Project manager for every IT project related to infrastructure (data & voice communications, servers, storage, operating systems), and computer user experience.
- Supervised staff of four (4) tech specialist, one (1) IT security officials, and consultants.
- Established strategic plan for Networking and IT Support Desk Division;
- Recommended Networking and IT Support Desk Division next fiscal year budget with reduction of 10% of current fiscal year’s budget;
- Completed revision of backup and replication strategy reducing operating burden of current backup infrastructure;
Assistant Executive Director of Operations
Puerto Rico Housing Finance Authority
02.2013 - 01.2017
- Assistant Executive Director in charge of three (3) Departments: Information Systems, Loan Servicing, and Administrative Services, supervising 3 directors and over 40 employees.
- Advised Executive Director and other Assistant Executive Directors regarding public policy, guidelines, and rules to follow on establishment and fulfillment of Puerto Rico Housing Finance Authority's mission, goals, and objectives.
- Established policy for strategic planning for Operations Area and its Departments.
- Reduced operational budget of Operations Area more than 19% in first year and more than 20% during appointment;.
- Established first Business Continuity Plan.
- Spearheaded establishment of internal mortgage loan servicing operation, with estimated 20% reduction of operating costs comparing to external service provider.
Information Systems Manager
Puerto Rico Housing Finance Authority
07.2008 - 01.2013
- IT Manager in charge of planning, coordinating and supervising all IT network and client computer operations.
- Supervised staff of five (5) tech specialist; four (4) application developers and analysts; two (2) IT security officials; and consultants
- Established IT Service Catalog with its respective Service Level Agreements based on ITIL, and implemented Incident/Problem Management and Service Desk policies and procedures.
- Project manager for applications development projects.
- Led implementation virtual infrastructure for critical and back office operations, reducing administrative burden; optimizing hardware usage; reducing energy consumption; simplifying disaster recovery processes, opening door for future implementations.
- Negotiated contracts with vendors that provided services to Information Systems Department, including software and equipment acquisition and maintenance.
- Recommended and established corrective actions for internal and external auditor's recommendations.
Education
Juris Doctor -
Interamerican University of Puerto Rico – Law School
San Juan01.2012
MBA -
Management of Information Systems, Polytechnic University of Puerto Rico
San Juan01.2008
BBA -
Information Systems, University of Puerto Rico – Rio Piedras Campus
San Juan01.2000
Skills
- Project Management Excellence
- Strategic Planning and Analysis
- Resource Management and Optimization
- IT Governance and Compliance
- Leadership and Team Development
- Communication and Stakeholder Engagement
- Technical Proficiency
- Project Management
- Customer Relationship Management
- Documentation And Reporting
- Conflict Resolution
- Work Planning and Prioritization
Certification
- Six Sigma White Belt (2024)
- Six Sigma Green Belt Certification (In Progress)
- Certified Scrum Master – Scrum Alliance (2022)
- Certified Data Privacy System Engineer - Information Systems Audit and Control Association (2020)
- Certified Information Systems Auditor - Information Systems Audit and Control Association (2004)
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Freelance Project Manager Consultant
MMM Healthcare
07.2018 - Current
Information Systems Manager
Puerto Rico Housing Finance Authority
01.2017 - 07.2018
Assistant Executive Director of Operations
Puerto Rico Housing Finance Authority
02.2013 - 01.2017
Information Systems Manager
Puerto Rico Housing Finance Authority
07.2008 - 01.2013
Juris Doctor -
Interamerican University of Puerto Rico – Law School
MBA -
Management of Information Systems, Polytechnic University of Puerto Rico
BBA -
Information Systems, University of Puerto Rico – Rio Piedras Campus
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