Summary
Overview
Work History
Education
Certification
Timeline
SeniorSoftwareEngineer
Othni Morales Rodríguez

Othni Morales Rodríguez

IT Platform Specialist
San Juan

Summary

My experience in TV platforms and finance allows me a unique perspective for a telecommunications provider which allows me to understand the business side of it all and add value to you. Over 13 years as head of IT with management experience. In charge of training, presentations, tech newsletters, test preparation, employee evaluations and recommendations.

Strengths

  • Communications – This is an important piece of the puzzle in my professional life. For me is not enough to be good at something. You must be good communicating with your peers. Communications must be clear, and it’s a way of being accountable for your actions. I am fully bilingual and comfortable with keeping everybody in the loop of work progress/issues. This also helps me to be a good team player and create goodwill in the workplace.
  • Quick Learner – Not a single candidate will be a perfect match for a position. But I discovered that I have the ability to consume information quickly, especially if it is technology related. For our field this is a must. Do not have a problem in reading a lot of manuals. It is our everyday.
  • Passionate about Technology – It has always interested me the way technology could be leverage to do something better. So I am always reading and learning what is new out there that could help me do something better with technology.
  • Business oriented – At the same time, technology changes all the time. We have to make the best decisions within our budget and current possibilities and needs. So every technology investment must respond to a real business need. I would never recommend or implement a technology just because it is the latest trend. Every investment must be a right fit for our current situation.

Overview

15
15
years of professional experience
5
5
Certifications

Work History

Microsoft Server and TV Platform Administrator

Claro Puerto Rico
08.2013 - Current
  • Identified and immediately resolved issues with IPTV platform based in Microsoft Mediaroom product with SCOM monitoring solution.
  • Maintained storage hardware (SANs) to support IPTV availability for TV platform.
  • Performed third-level support for customer service on TV platform
  • Patch management for IPTV platform and internal servers.
  • Managing SQL Clusters.
  • Other tasks include hardware upgrades, maintaining the LAB environment, migrations, testing new features, creating documentation, and working with other departments (network, development, security, etc.) when required because of application interaction with other external components.
  • New ClaroTV+ Platform – Leading role in the implementation of the new IPTV+ platform. Specifically supporting Video On Demand implementation and publishing apps to different apps stores (Apple, Google, LG, Samsung, Amazon)
  • Managing technical interactions about VOD, EPG, etc. with content providers like Vubiquity, Comcast, Discovery, Playboy and Gracenote

Premier Field Engineer

Microsoft
04.2012 - 05.2013
  • Support Engineer dedicated to premier onsite support in the areas of platforms and security for Latin America and the Caribbean. Serviced customers in Puerto Rico, Mexico, Venezuela, and Colombia.
  • Help customers identify any deviation from best practices related to information security within their processes and server configurations.
  • Prepare comprehensive reports and presentations are discussing with clients any findings on their servers and processes.
  • Findings were classified by risk, server, and type.
  • Also pointed to clients what they were doing right and top issues and prepared a suggested plan to fix problems.
  • Problems were grouped by issues that could be remediated quickly and issues that needed more time to determine possible impact.

Server Admin & Technology Business Rep

Citigroup
06.2009 - 04.2012
  • Maintain servers - Backups, updates, upgrades and migrations
  • Disaster Recovery - Test and maintain disaster recovery infrastrucutre ready
  • SQL Management - Maintain best practices for security
  • Manage on premises application - Signature Verification, Document Management (CitiDocs), Reporting applications (QuickView / Monarch)
  • Support technical requests for other departments
  • Manage VMware infrastrucutre - Best practices, upgrades, cluster

Education

Bachelor of Arts - Finance

Universidad De Puerto Rico - Recinto Rio Piedras
San Juan
05.2001 -

Certification

Amazon Certified Solutions Architect

Timeline

Amazon Certified Solutions Architect

01-2022

LPI Linux Essentials Certification

09-2020

Amazon Cloud Practitioner

08-2020

Certified Information Security Auditor

03-2015

Microsoft Server and TV Platform Administrator

Claro Puerto Rico
08.2013 - Current

Microsoft Certified Solutions Expert

05-2013

Premier Field Engineer

Microsoft
04.2012 - 05.2013

Server Admin & Technology Business Rep

Citigroup
06.2009 - 04.2012

Bachelor of Arts - Finance

Universidad De Puerto Rico - Recinto Rio Piedras
05.2001 -
Othni Morales RodríguezIT Platform Specialist